- Job summary The Desktop Support Analyst will be responsible for supporting PLS desktop and Laptop Computing environment Summary of essential job functions Respond to user, and system trouble tickets;
- maintains systems by researching and resolving problems; maintaining system integrity and security Identifies defect requirements by interviewing internal users;
- analyzing operations; determining problem scope; documenting results, or by identifying the appropriate higher tiered support resource to complete the task, and supply ample problem documentation Develops problem solutions by describing requirements in a work-flowchart and diagram;
studying system capabilities; analyzing alternative solutions; preparing system specifications Provides reference for internal users by writing documentation, providing support and help resolve IT related issues.
Maintains qualify service by establishing and enforcing organization standards Prepares reports by collecting, analyzing, and summarizing information Other duties as required by business needs or as assigned.
Minimum Requirements B.S. in the following areas : Computer Science, Information Technology, Management Information Sciences, Mathematics, Economics, Business Management, Finance or Engineering.
2+ years’ experience installing and troubleshooting of Windows 10. 2+ years’ experience troubleshooting Computer Hardware and configuring.
Must be able to troubleshoot Local and Network Printers. Basic understanding of TCP / IP, DNS, DHCP, and VPN configurations.
Must have a solid understanding of troubleshooting Web based applications. Must have a strong knowledge of administrating and troubleshooting Microsoft Office and Office 365.
2+ years managing Microsoft SharePoint. PowerShell, Azure AD Administration and Microsoft Endpoint Manager experience Experience working in an ITIL Framework Strong written and oral communication skills Experience with Exchange Online, Office 365 and SMTP relays.
Security Systems experience a plus. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.
They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Powered by JazzHR
Desktop Support Analyst
The Desktop Support Analyst will be responsible for supporting PLS desktop and Laptop Computing environment. Identifies defect requirements by interviewing internal users; analyzing operations; determining problem scope; documenting results, or by identifying the appropriate higher tiered support re...
Desktop Support Analyst
Job summary The Desktop Support Analyst will be responsible for supporting PLS desktop and Laptop Computing environment Summary of essential job functions Respond to user, and system trouble tickets; maintains systems by researching and resolving problems; maintaining system integrity and security I...
W2 - Workstation Technician (Desktop PC Support, Customer service, Printer troubleshooting) - Onsite
Minimum Education and/or Experience Required: High School Diploma and 2 years professional customer service experience supporting PC, Macintosh, desktop computing hardware and peripheral equipment - skills must include knowledge of Operating Systems and configuration, hardware configuration and soft...
IT Help Desk Technician
Maverc Technologies is a proven and effective small business partner and consultant, recognized as a leader in providing cyber security and IT services to the Federal, State, and local Government and within the Intelligence Community. Join a team solving the most significant Cybersecurity & IT C...
IT Support Specialist
Benefits and Perks of working here as an IT Support Specialist:. Provide Tier 2 desktop and application support, including new user setups, line of business application support, and hosted application support. Typical Week: 20% Windows server support, 60% escalated desktop/app support, 10% net...
Associate Technology Specialist (Desktop/Helpdesk Support)
Minimum one year of experience in desktop support/helpdesk support, assisting users via phone, email, or webcam. Associate Technology Specialist. ARC Group is currently seeking an Associate Technology Specialist for a prestigious Fortune 500 company. Provide customer support via phone, instant messa...
Position : Desktop Support Technician Location : Monroe County in Key West ,FL ( Onsite Work )
Position: Desktop Support Technician. Operating System (OS) support, hardware/software system installation, configuration, and maintenance. This position will work with and maintain all types of computer hardware, telecommunications and Network equipment as well as all DOH software, including MS Off...
Advanced Customer Technical Support Specialist
Advanced Customer Technical Support Specialist. If you thrive in a fast paced, supporting role and want to work to build a world-class technical support organization organization-read on. Beckman Coulter Diagnostics is responsible for providing advanced front-line customer technical support of hardw...
Desktop Support Technician 2nd shift-weekend
The Support Practice Group of Kraft Kennedy is seeking applicants for the 2nd shift full time position of Desktop Support Technician. The Support Practice Group is a large and growing group of diverse technical staff providing a broad range of technology support in various industry verticals as part...
Technical Support Specialist
LHH Recruitment Solutions is seeking a Customer Support Specialist, Software for a direct hire opportunity with a rapidly growing industry leader. ...