Company Overview
Tape Providers is a leading online retailer specializing in pressure-sensitive adhesive tapes. Based in the Miami-Dade area, Florida, we pride ourselves on delivering exceptional products and outstanding customer service.
About the Role
Were looking for a reliable and detail-oriented Assistant to support our day-to-day operations. This role is a mix of data entry, customer service, and follow-up support , with the opportunity to grow into sales or eCommerce responsibilities over time.
If youre organized, friendly on the phone, and willing to learn, this could be a great fit for you.
What Youll Do
- Customer Service & Calls
- Answer and make customer calls to provide support, follow up on orders, or assist with product questions.
- Build positive relationships with customers to encourage repeat business.
Data Entry & Office Support
Enter and update customer and order information, or product information in our systems.Assist with order processing, invoicing, and general administrative tasks.Follow-Ups
Call or email customers for updates, reminders, and after-sales support.Track leads and sales opportunities in our CRM.Team Assistance
Support the team with simple marketing or office tasks when needed.Be open to learning eCommerce tools (like Shopify, Klaviyo, Google Ads) as you grow in the role.What Were Looking For
Previous experience in customer service, data entry, or administrative support .Comfortable making and receiving phone calls (clear and friendly communication style).Strong organizational skills and attention to detail.Bilingual.Computer skills (Excel, CRM tools).A positive, reliable, and adaptable team player.Open to learning and growing into new responsibilities over time.Nice-to-Have (but not required) :
Familiarity with Shopify or eCommerce tools.Interest in sales or marketing.Why Join Us?
Be part of a growing company where your contributions matter.Friendly and supportive work environment.Opportunity to grow into a bigger role (sales, marketing, eCommerce).Benefits include : Health insurancePaid time offJob Type
Full-time, in-person