Program Manager - Global Sales Improvement Initiatives

The Opportunity

As a Program Manager for Global Sales Improvement Initiatives, you will play a pivotal role in driving the alignment and improvement of our Global Sales Operations.

We are seeking an experienced program management professional to work closely with the VP of Global Sales Operations, focusing on understanding strategic objectives and translating them into a cohesive program consisting of several interrelated projects.

This opportunity is ideal for an individual with a strong background in program and stakeholder management. This role requires strong interpersonal skills, a customer-centric mindset, and the ability to thrive and be agile in a fast-paced environment.

You will manage multiple projects concurrently, ensuring they are delivered on time, within scope, and within budget. Exceptional skills in leadership, time management, facilitation, reporting, communication, and organization are crucial.

Responsibilities :

• Develop and / or improve existing program management processes to enhance efficiency and effectiveness.
• Manage multiple projects concurrently, ensuring they are delivered on time, within scope, and within budget.
• Collaborate with the VP of Global Sales Operations to understand strategic objectives and translate them into a cohesive program consisting of clearly defined processes and project plans.
• Coordinate internal resources and third parties / vendors for flawless execution.
• Develop a comprehensive program consisting of project plans to track and report on progress.
• Use appropriate program / project management techniques to manage changes in scope, schedule, and costs.
• Measure program performance using appropriate systems, tools, and techniques.
• Report and escalate issues to management as needed.
• Perform risk management to minimize risks.
• Establish and maintain relationships with stakeholders.
• Coordinate with multiple stakeholders across the organization to ensure internal compliance and due diligence are completed for each project.

Qualifications :

• Education : A bachelor’s degree in business administration, project management or a related field, or equivalent work experience are required.
• Experience : Minimum five years of experience in program management. Experience in managing stakeholders and a working knowledge of SalesForce are also required.
• Skills : Exceptional skills in leadership, time management, facilitation, communication, and organization are crucial.

Strong soft-skills particularly related to adaptability, negotiation, and conflict resolution are a must.

Certifications : Project Management Professional (PMP) or Certified Scrum Master (CSM) preferred

About NCC Group

The NCC Group family has over 2,200 members located all around the world, providing a trusted advisory service to 15,000 customers.

Born in the UK, we have now have offices in North America, Canada, Europe, Asia- Pacific and United Arab Emirates.

We are passionate about helping our customers to protect their brand, value and reputation against the ever-evolving threat landscape.

We fuel that passion with investment in our people and our business.