Regional Manager - Charlotte

Regional Manager - Charlotte

The Regional Manager (RM) provides multi-unit leadership and operational oversight for a group of Ace Hardware stores within their assigned Carolina territory. The RM drives performance through coaching, accountability, and consistent execution of HHC standards. This position requires strong business acumen, people leadership, and the ability to travel frequently across multiple stores and occasionally to corporate and inter-region meetings or events to ensure alignment with company goals.

Operational Leadership & Business Performance

• Lead, coach, and develop Store Managers to achieve sales, margin, labor, and EBITDA targets across the region.
• Translate company goals into clear, measurable store action plans with regular follow-ups.
• Review P&L statements, identify performance gaps, and implement corrective strategies.
• Drive consistency in execution of operational, merchandising, and customer experience standards.
• Ensure compliance with safety, loss prevention, and company policies at all locations.

Talent Development & Leadership

Customer Experience & Community Engagement

Operational Execution & Continuous Improvement

Financial Management & Reporting

Cross-Functional Collaboration

Qualifications

Performance Metrics

Ideal Candidate Profile

You are a strategic yet hands-on leader who thrives in the field, builds strong relationships, and inspires performance through accountability and trust. You enjoy rolling up your sleeves to solve problems, coaching managers to think like owners, and delivering results through people. You balance business metrics with genuine care for your team, aligning with our core purpose to be the most Helpful Hardware Company in the Southeast.

Travel & Working Conditions

Frequent travel (6080%) across the assigned region for store visits, meetings, and field operations. Periodic travel to HHC Corporate Headquarters and to inter-region meetings or corporate events as required. Flexible schedule including occasional evenings or weekends for store events, openings, or peak business periods.

Compensation & Benefits

Join Our Team

If you're passionate about leading teams, improving performance, and making a real difference across stores, we'd love to meet you. At Helpful Hardware Company, leadership means more than oversightit means building a culture where people grow and customers win.

Benefits