Information Technology Intern
Overview
Kimley-Horn is looking for an Information Technology (IT) Intern in our Raleigh, NC office. This is not a remote position.
Responsibilities
- Daily IT support of our office while shadowing IT Analysts
- Work with both local and regional IT teams to deliver IT support services to a national consultant engineering firm
- IT interns have a passion for technology, a business mindset, a customer service-oriented attitude, strong communication skills, a willingness to work with others
- Prioritize, troubleshoot / resolve problems and follow-through with internal clients
Qualifications
- In the process of receiving Bachelors Degree in Information Systems or related fields
- Previous experience in customer service
- Understand Windows 10 and be able to configure and troubleshoot PC level problems
- Knowledge of Windows Server 2016 Install and support enterprise applications
- Ability to install new printers / copiers / plotters and other office equipment
- Excellent communication, written, and customer service skills
- High aptitude and willingness to learn new technologies
- Efficiently working to solve problems and explain solutions
Preferred Qualifications :
- Experience with CAD / Engineering applications MCP or A+ or Network+ or Cisco CCNA Certification is a plus
- Mobile device configuration and use (iPads, Smartphones)
- Knowledge of Windows 10, Office 365, Teams and OneDrive for business, Exchange 365, Windows Server 2016, Active Directory, Networking fundamentals
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