Senior Director, Continuous Improvement

Senior Director, Continuous Improvement

Microsoft's Office of Strategy and Transformation (OS&T) is looking for a Senior Director, Continuous Improvement to lead transformation efforts across Microsoft that will shape Microsoft's journey to becoming a Frontier Firm. This role plays a pivotal role in shaping the future of operational excellence at Microsoft. As a member of our Continuous Improvement team, you will be instrumental in building and deploying innovative tools and methodologies that streamline workflows and drive efficiencies. You'll also be at the forefront of integrating AI to enhance processes and accelerate business outcomes. If you are passionate about continuous improvement in a dynamic, technology-driven environment, and thrive on reimagining how value gets created, this is the team for you! As a Senior Director, Continuous Improvement you will develop deep expertise in continuous improvement strategies and AI applications. You will build leadership skills as you engage, influence, and drive momentum with senior leaders and across the organization. You will deliver measurable impact by collaborating across the organization, opening the door to significant career growth opportunities and advancement. This position is based in Redmond, with limited travel as needed to achieve business outcomes. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Reimagine and redesign enterprise workflows that cross organizational boundaries to deliver material improvements in quality, delivery, and business performance.
• Scope and lead enterprise-level improvement initiatives, defining the work, aligning stakeholders, and orchestrating cross-functional squads to deliver outcomes at pace.
• Establish clarity and operational rigor by translating strategic priorities into clear execution plans, measurable performance goals, and disciplined operating rhythms.
• Identify and remove barriers to progress, ensuring accountability, enabling decision-making, and maintaining momentum across complex organizational boundaries.
• Use data and insight to focus action, measure progress, and continuously refine designs to sustain and scale improvements.
• Drive change leadership, fostering a culture of accountability, collaboration, and continuous improvement that accelerates impact.
• Lead and develop team members, coaching others to think critically, operate systemically, and deliver results that matter.
• Embody our Culture and Values in all work.

Qualifications

Required / Minimum Qualifications

Preferred Qualifications

Process Management IC6 - The typical base pay range for this role across the U.S. is USD $130,900 - $277,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $303,600 per year. Certain roles may be eligible for benefits and other compensation.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.