Italian Speaking Customer Service for Renewable Energy industry

Italian Speaking Customer Service Role

Patrique Mercier Recruitment, the leading agency for candidates seeking jobs in their native language across various countries, is excited to announce a new opportunity for an Italian Speaking Customer Service role within the Renewable Energy industry. Our expertise spans several sectors, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We are dedicated to matching talented professionals with employers who value their proficiency and potential. As part of the House of Mercier, we ensure a thorough recruitment process that aligns the right candidates with their ideal roles abroad. If you are fluent in Italian and have a passion for customer service in a sustainable industry, this position is an excellent opportunity to contribute to a greener future while advancing your career. Join us in helping clients transition to renewable energy sources and make a positive impact on the environment through exceptional service and support. Your expertise will be vital in enhancing customer satisfaction and fostering lasting relationships within this dynamic sector.

Responsibilities

• Provide outstanding customer service to Italian-speaking clients in the renewable energy sector.
• Assist customers with inquiries related to renewable energy products and services.
• Resolve customer complaints efficiently and effectively, maintaining high satisfaction rates.
• Educate customers on the benefits of renewable energy and available solutions.
• Collaborate with internal teams to ensure the seamless delivery of services and support.
• Maintain accurate records of customer interactions and transactions in the system.
• Monitor customer feedback and suggest improvements to enhance service delivery.