Italian Speaking Customer Service for Healthcare industry

Italian Speaking Customer Service Professional

Patrique Mercier Recruitment, the leading agency for candidates seeking jobs in their native language in various countries, is excited to announce an opportunity for an Italian Speaking Customer Service professional within the Healthcare industry. This role is perfect for someone eager to contribute to the vital healthcare sector while enhancing their professional career. The ideal candidate will be fluent in Italian and possess strong communication skills to assist customers effectively. With our established recruitment process, we are dedicated to finding the best fit for both our candidates and clients. Join us at Patrique Mercier Recruitment, a project owned by The House of Mercier, and take the next step in your professional journey by helping individuals navigate their healthcare needs in a customer-centric environment.

Responsibilities

• Provide exceptional customer service to Italian-speaking clients in the healthcare sector
• Manage incoming calls and respond to customer inquiries in a timely manner
• Assist customers with healthcare-related questions and concerns
• Document and maintain detailed customer interaction records
• Resolve customer complaints and escalate issues to management when necessary
• Collaborate with healthcare professionals to ensure seamless service delivery
• Participate in training programs to stay updated on healthcare products and services