Process Excellence (PEX) Lead

Process Excellence (PEX) Lead

Cognizant is a large IT Consulting firm that leverages modern technologies to transform a variety of business operations. We are searching for a Process Excellence (PEX) Lead to join one of our growing projects in Mountain View, CA. This team is responsible for providing hardware and support for a variety of data collection devices (like cars / trekkers along with the imagery collection devices attached to them). This support also includes onsite visit for hardware repairs. Another aspect of this program is managing logistics support for hardware shipment (domestic and international). This role is fully onsite in Mountain View, CA. Only local candidates will be considered that don't need to relocate.

Role Responsibilities

• Define and drive the transformation roadmap aligned with organizational KPIs and strategic goals.
• Lead the design and execution of scalable future-state operating models across people, process, and technology.
• Own the end-to-end enablement program governance and execution.
• Build strong relationships with senior stakeholders to influence and align transformation priorities.
• Communicate vision, targets, and benefits effectively to drive buy-in and adoption.
• Troubleshoot and support BPM consultants and Program Managers in complex solutioning scenarios.
• Lead AI / ML and exploratory initiatives to unlock efficiency, data quality, and automation opportunities.
• Oversee due diligence and process shadows for prioritized workflows and process areas.
• Track goal achievement and benefits realization against defined KPIs.
• Ensure transformation initiatives are financially sound and deliver measurable ROI.
• Identify bottlenecks and opportunities at workflow level and map impact to OKRs.
• Embed best practices and tailored operating models across functions.
• Lead workflow-level analysis and shadowing to identify and implement improvement opportunities.

Desired Skills & Experience

Salary and Other Compensation

The annual salary for this position is between $90,000 - $109,500 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits

Disclaimer

The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

LA County (only) : Qualified applicants with arrest and / or conviction records will be considered for employment.

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.

What we offer

About us

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2024) is consistently listed among the most admired companies in the world.

Other employment-related information

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you'll deliver services to and collaborate with stakeholders outside the province who may not speak French.