Responsibilities :
- Answers incoming customer calls and greets customers warmly and assists with any customer issues or questions.
- Takes payment information and other required information such as addresses and phone numbers for customer checkout
- Places or cancels customer merchandise orders
- Answers customer questions about warranties or terms of sale
- Provides the highest level of customer service
- Opens, closes and balances register
- Upholds company standards for merchandise presentation and cash wrap cleanliness
- Assists store with other tasks as business need arises
Qualifications :
- Computer and clerical experience is preferred
- Must have excellent customer service skills
- Data entry skills preferred
- Must have good organizational skills
- Credit check may be required
- High school diploma or GED is required
- Full time retail schedule, including evenings / nights, weekends and holidays, with overtime as needed
- Required to successfully complete a pre-employment background check prior to beginning employment.
Conn’s History : Conn’s established in 1890 is a specialty retailer with approximately 4,500 employees and currently operating 130 retail locations in Alabama, Arizona, Colorado, Georgia, Louisiana, Mississippi, Nevada, New Mexico, North Carolina, Oklahoma, South Carolina, Tennessee, Texas and Virginia.
The Company’s primary product categories include :
- Furniture and mattress, including furniture and related accessories for the living room, dining room and bedroom, as well as both traditional and specialty mattresses;
- Home appliances, including refrigerators, freezers, washers, dryers, dishwashers and ranges;
- Consumer electronics, including LED, OLED, QLED, 4K Ultra HD, and smart televisions, gaming products and home theater and portable audio equipment; and
- Home office, including computers, printers and accessories.
Additionally, Conn’s offers a variety of products on a seasonal basis. Unlike many of its competitors, Conn’s provides flexible in-house credit options for its customers in addition to third-party financing programs and third-party lease-to-own payment plans.
Our mission is to make it possible for everyone to purchase quality, long lasting products for their home.
Customer Service Representative
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Are you a people person? Do you love helping other...
Customer Service Representative - WFH (Receive $300 bonus for 5 days of training)
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
Remote Bilingual Customer Service Representative
MCI organically grows, acquires, and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing ...
Customer Service Representative - TurboTax (WFH)
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Verizon Customer Service Representative (CSR)
Responsibilities of the Verizon Customer Service Representative: Contacting and engaging consumers from provided lead lists from clients, eventually progressing to developing new business and maintaining current relationships Answer questions regarding order status, payment, product, promotions, and...
Customer Service Representative - Intuit (WFH)
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
Customer Service Representative (Loan Consultant I)
Cash handling; computer skills; customer service skills. The Loan Consultant I provides exceptional customer experience while providing personal loan solutions. This position focuses on building a customer base through sales, loan extension and merchant referrals. Role success will be based on creat...
Customer Service Representative
Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries. Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. ...
Showroom Customer Service Representative
Showroom Customer Service Representative. If you have a love of meeting people and providing phenomenal customer service coupled with an interest in contributing directly to the bottom line of a multi-billion-dollar organization, this is the position for you!. Support the Showroom Sales team by ensu...
Remote Bilingual Customer Service Representative
MCI organically grows, acquires, and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing ...