Accounts Receivable Representative
Rezolut Imaging is seeking an A / R / Customer Service Representative to join our team!
Who is Rezolut?
Rezolut is a national emerging platform of diagnostic medical imaging services. With a focus on four key platforms, our vision is to provide top-notch patient care partnered with innovative technology to achieve better health outcomes.
Job Summary
The medical Accounts Receivable / Collections Rep position is responsible for updating patient information and handling all third-party billing appropriately;
responsible for following up on accounts receivable and resolving delinquent accounts; and responsible for performing all duties per Practice policies and procedures.
Essential Functions of an Accounts Receivable Specialist
- Responsible for all aspects of follow-up and collections, including making telephone calls, and accessing payer websites.
- Identify issues or trends and provide suggestions for resolution.
- Accurately and thoroughly documents the pertinent collection activity performed.
- Review the account information and necessary system applications to determine the next appropriate work activity.
- Verify claims adjudication utilizing appropriate resources and applications. Initiate telephone or letter contact with patients to obtain additional information as needed.
- Perform appropriate billing functions, including manual re-bills as well as electronic submission to payers.
- Edit claims to meet and satisfy billing compliance guidelines for electronic submission.
- Manage and maintain desk inventory, complete reports, and resolve high-priority and aged inventory.
- Participate and attend meetings, training seminars, and in-services to develop job knowledge. Participate in the monthly, quarterly, and annual performance evaluation process with their Supervisor.
- Respond timely to emails and telephone messages as appropriate.
- Communicate issues to management, including payer, system, or escalated account issues.
Competencies / Skills
- Experience with clearinghouse
- Experience with practice management software and workflows
Required Education and Experience
- HS / Diploma GED equivalent
- 6mo- 1+ years of Healthcare Insurance posting
What We Offer
- Health, Dental, & Vision Insurance
- 401(k)
- Basic Life / AD&D
- Disability Insurance
- Paid Time Off
- Employee Assistance Program
Position Type / Expected Hours of Work
Full time / 40
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time with or without notice.
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