Government Welcome Center Coordinator

1st Choice is in search of a Part-Time Office Assistant to provide critical administrative and logistical support for the smooth operation of visitor services at a Federal Customer's a National Park Service site.

You'll manage visitor information requests, office supplies, mail services, the Passport Stamp Program, and various daily administrative tasks.

Location : Salt Lake City, Utah

Work Schedule : Onsite; 16 hours per week (minimum three days per week)

Primary Responsibilities :

• Visitor Information Fulfillment :
• Respond promptly to visitor requests for brochures and information (target of 10 days or less).
• Manage brochure inventory to ensure adequate stock for visitor access, including reordering when necessary.
• Mail & Shipping Coordination :
• Facilitate regular pickup / drop-off of USPS, UPS, and FedEx mail and packages with minimal interruptions.
• Ensure the functionality of mail-related equipment.
• Passport Stamp Program Support :
• Maintain an accurate log of passport stamp locations and expiration dates.
• Proactively advise leadership of renewal costs.
• Address passport stamp inquiries and program questions in a timely manner (target of 10 days or less).
• Daily Administrative Duties :
• Fulfill visitor information requests via email, phone, and mail. Prepare packages, track brochure statistics, and create annual reports.
• Manage office supplies (inventory, organization, research, and purchase requests) and office equipment (coordinate service agreements, maintain supplies, troubleshoot repairs).
• Coordinate all aspects of office mail services (pickup, sorting, sending, and package processing with USPS, UPS, and FedEx).
• Oversee government vehicles by maintaining logs, calendars, receipts, and scheduling routine maintenance.
• Coordinate the Passport Program by contacting sites, sending forms, maintaining logs, and tracking stamp renewals.
• Update databases using ArcGIS Online, NP Gallery, and the NTIR image inventory.
• Manage client email inbox, responding to inquiries, coordinating with staff, and following up on requests.
• Support the Jr. Ranger Program by managing materials and distributing completed program items.
• Upon request, make photocopies and scans as needed.

Qualifications :

• High school diploma or equivalent.
• 1 year of experience in an administrative AND customer service role; Preferred experience within a Federal government environment
• Related experience coordinating office mail services and managing office supplies and equipment
• Excellent organizational and time management skills.
• Strong attention to detail.
• Proficient in Microsoft Office Suite (Word, Excel).
• Ability to work independently and as part of a team.
• Passion for the park service and providing exceptional visitor experiences.
• Must be able to pass a criminal background investigation administered by the Client.

1st Choice is a professional management consulting firm with more than two decades of experience delivering innovative consulting, technology, and staffing solutions to federal and commercial organizations throughout the United States.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law