Director, Revenue Operations and Business Systems

Director, Revenue Operations and Business Systems

Join to apply for the Director, Revenue Operations and Business Systems role at Affirm

Director, Revenue Operations and Business Systems

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Join to apply for the Director, Revenue Operations and Business Systems role at Affirm

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

We are seeking an experienced and strategic Director of Revenue Operations and Business Systems to lead the teams supporting the technical strategy, processes, and solutions for Affirm's Revenue organization. This high-impact leadership role is responsible for shaping the long-term vision, strategy, implementation, and optimization of core Revenue systems (e.g., Salesforce).

We seek candidates who strive for simple, effective solutions that are built with the end user in mind. The ideal candidate will be able to work effectively in an evolving environment and use structured decision making to navigate complex, ambiguous problems in partnership with Revenue leadership and field teams. Additionally, the ideal candidate will have a strong coaching orientation, with the desire and ability to lead and develop high-performing teams of Revenue Operations and Business Systems professionals.

What You'll Do

• Own the vision for scalable, effective technical processes and systems that align with business objectives.
• Act as a trusted technology partner to Revenue, Product, Engineering, Pricing, and Legal teams, gathering requirements and translating them into scalable, user-friendly technical solutions.
• Collaborate with go-to-market teams to identify, analyze, and enhance Revenue processes, prioritizing automation, scalability, and tech-debt reduction.
• Evaluate the impact of changes in processes or systems and prioritize based on alignment with Revenue objectives.
• Oversee teams responsible for architecture, implementation, and ongoing enhancement of systems such as Salesforce and Workato, as well as maintaining high-quality integrations and workflows with onboarding, contracting, and field enablement systems owned by cross-functional teams, ensuring data accuracy, system interoperability, and on-time delivery.
• Oversee teams that provide education and troubleshooting for Revenue systems and their supporting processes.
• Lead, coach, and develop high-performing teams, fostering a culture of operational excellence, innovation, collaboration, and positivity.
• Craft clear and compelling executive-level communications on project health, risks, and strategic impact.

What We Look For

Pay Grade - S

Equity Grade - 12

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.

Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)

USA base pay range (CA, WA, NY, NJ, CT) per year : $245,000 - $325,000

USA base pay range (all other U.S. states) per year : $217,000 - $297,000

Please note that visa sponsorship is not available for this position.

Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.

Benefits

We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include :

We believe It's On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.

By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

Seniority level

Seniority level

Director

Employment type

Employment type

Full-time

Job function

Job function

Finance and Sales

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