Sr. Claims Consultant

Overview

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.

Job Description

Acrisure is seeking a Senior Claims Consultant to join our growing team. Strategic partner and risk advisor for all clients and service teams through a high level of service and analysis of claims data that helps shape client policies and procedures to improve overall risk management. Proactively works toward achieving organization and team goals.

Responsibilities

• Functions as subject matter expert for claims management, risk clarity, and advisory services
• Facilitates risk management policy changes for pre & post loss processes including but not limited to :
• Pre hire enhanced physical setup
• Workers' compensation and modified work policy review & creation
• FMLA & WC compliance assistance
• Conducts face to face client claim reviews and quarterly strategy meetings
• Designs and implements claims specific training as needed
• Responsible for the overall oversight of claims processing, management and prevention for clients
• Acts as liaison between insurance company and insured in responding to inquiries
• Acts as a mediator when disagreements arise, providing follow-up with both company and insured
• Proactively advises Account Managers (AM) and Account Executives (AE) and Client Advisors regarding claims with special attention to the status of open files
• Serves as the expert to service teams and clients on claims related topics through training initiatives and publications
• Responds to customer telephone calls and office visits in a timely and professional manner
• Maintains strict confidentiality and upholds applicable laws at all times
• Develops and maintains a positive working relationship with team members and clients
• Corresponds with clients, prospects, and others in a professional manner
• Works to utilize the resources available such as Marketing Material, Employee Relations, Safety, Risk Management, and Process Improvement

Requirements

Education and Experience

Benefits and Perks

Note : This list is not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Offerings may vary based on subsidiary entity or geographic location.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

At Acrisure, we firmly believe that an inclusive workforce drives innovation, creativity, and ultimately, our collective success.

We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Acrisure also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination. Acrisure also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email leaves@acrisure.com.

California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com / privacy / caapplicant.

Welcome, your new opportunity awaits you.

Pay Details : The base compensation range for this position is $90,000 - $100,000. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com / privacy / caapplicant.

To Executive Search Firms & Staffing Agencies : Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure's property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure's Human Resources Talent Department.

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