Infrastructure Operations and Task Order Lead

General Dynamics Information Technology
Germantown, Maryland, United States of America
Full-time

We have an exciting position to serve as both a direct team and GDIT Task lead, as well as the Deputy Infrastructure Operations Manager to the federal government’s CIO operations.

You will function as leader on the task determining our customers’ needs and priorities, coordinating technical solutions responses to those needs, helping to shape customer acquisitions, and positioning GDIT to delivery best in class services.

In addition, you will coordinate with other managers to infuse enterprise best practices across Service Delivery, Proposals, and Customer Satisfaction.

This position requires an individual with a broad skillset that can lead a large information technology infrastructure service delivery organization, drive new business organic growth, bring thought leadership, and build customer relationships to understand our customers evolving needs.

Here, you’ll support solving some of our clients’ biggest challenges and help us grow the business. As the Task Lead / Infrastructure Operations Deputy you will manage and be responsible for the daily operations of the Infrastructure team.

You will also manage multiple IT projects of varying size, scope and complexity.

Task and responsibilities in this role include, but are not limited to the following :

  • Supervise teams to ensure tasks are completed on schedule and within scope
  • Manage team priorities against daily mission needs in coordination with the customer
  • Report information through site communications group meetings, status reports, and logs to team members and management
  • Generate recommendations in the form of technical briefings, reports, and other major documents provided to senior level client personnel
  • Perform quality control and ensure quality assurance of project deliverables.
  • Participate in special projects as required
  • Conduct planning and provide recommendations to customer on task workload.
  • Attend customer meetings and may serve as primary client liaison
  • Maintain current knowledge of relevant technologies

Key Skills :

  • Demonstrated ability to communicate issues, impacts, and corrective actions
  • Demonstrated ability to easily and effectively communicate project topics to a diverse audience
  • Demonstrated ability to clearly report relevant information
  • Demonstrated ability to anticipate technology, process, and skill needs
  • Strong ability to work with leadership team to plan and execute tactical, strategic, thought leadership, and innovation efforts
  • Strong ability to lead, mentor, and motivate experienced technical staff

To qualify, you must meet these basic qualifications :

  • Ten years of Enterprise IT Infrastructure Management experience with expertise leading program teams; experience in leading infrastructure operations
  • Experience managing bringing thought leadership to the customer
  • Degree in a related field
  • US citizenship
  • Must be able to hold a clearance, position will be subject to random drug testing.
  • Scrum and PMP certification preferred, but not required
  • Hybrid position : must be available to go on site 2-3 days a week

GDIT IS YOUR PLACE : K with company match

K with company match

Comprehensive health and wellness packages

Internal mobility team dedicated to helping you own your career

Professional growth opportunities including paid education and certifications

Cutting-edge technology you can learn from

28 days ago
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