Job Details
Description
Client Care Coordinator
Responsibilities, not limited to :
- Interview children and parents in shelter to complete an assessment and to determine an appropriate plan of action;
- Prepare children and parents to accept services;
- Make referrals, when appropriate, to governmental or not-for-profit agencies;
- Provide direct counseling services and / or outreach services; make referrals to other public agencies or community resources as needed;
- Confer and consult with professional and technical personnel in implementing a multidisciplinary approach to client care and well-being;
- Serve as agency / program liaison to community agencies and / or groups;
- Provide clear written reports that capture family assessment findings and recommendations; Complete all documentation in a timely manner;
- Prioritize and visit the highest risk families who are in shelter to coordinate safety planning efforts in these households;
- Provide training, consultation, and coaching to shelter-based case managers.
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