Workday AMS Payroll Consultant

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Join Kainos and Shape the Future. At Kainos, we're problem solvers, innovators, and collaborators – driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.

We believe in a people-first culture , where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration.

Ready to make your mark? Join us and be part of something bigger.

About the Role

As a Workday AMS Payroll Consultant in Kainos, you'll be responsible for ensuring the successful post-deployment service delivery of Workday solutions for clients. This will cover all configuration and functional changes required in a post-production environment, and responding to customer cases on a prioritized basis. You will work with customer Payroll leads to enhance, fix, and extend their existing Workday Payroll implementation. Scope of the role excludes payroll operation and direct worker payroll support. You'll support more junior members of the team and share your knowledge with them. The role can be done remotely (anywhere in the US) or with a hybrid option if you are commutable to any of our offices.

Minimum (Essential) Requirements

• Strong understanding of Workday products – either HCM or Payroll
• Excellent customer focus, able to assess customer needs, build relationships, and manage customer expectations. You will know when to push back, when to escalate, and when to go above and beyond to satisfy a customer.
• Strong communicator, able to communicate with customers and colleagues with impact, credibility and empathy, including in a remote working situation. Sound ability to formally present to senior client audiences.
• Strong commercial awareness and full understanding of project and business dynamics.
• Broad business and technology understanding and a good awareness of industry trends in either Human Resource management, Financials, or Enterprise Resource Planning or Payroll.
• Ability to work to tight deadlines and make sensible decisions under pressure, taking a balanced view of customer demands and Kainos commercials.
• Ability to widen and maintain a network of external contacts.
• Strong consulting skills – e.g., presenting, leading workshops, demonstrating and explaining complex functionality or solutions to customers.
• Able to lead a functional workstream on a prime implementation throughout the full project lifecycle.
• Able to become an acknowledged subject-matter expert, e.g., Workday Product Lead.
• Willing and able to act as a role model within the capability and mentor and / or line-manage more junior consultants.
• Willing and able to support the sales process, including the production of estimates for the delivery of work packages.
• Able to implement improvements in tools and / or processes to help the practice.
• Commercial understanding of utilisation within a services organisation and the importance of these targets.
• Able to rotate through various Workday delivery services, specifically Consulting and Application Management Services.
• For Application Management Services, able to deliver work to meet defined Service Level Agreements.
• Able, if required, to travel to customer sites in the same region (minimal out-of-region travel may also be required).

Desirable

People Management

Embracing Our Differences

At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation, we can ensure that our recruitment process is tailored to your needs.

Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Human Resources

Industries : Information Services

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