Overview
Loma de Vida Spa & Wellness is a secluded sanctuary immersed in nature and situated on one of the highest points in San Antonio with breathtaking views of the Texas sky.
The spa invokes the spirit of the Hill Country and Texas to inspire traditional spa offerings (massages, facials), signature experiences indigenous to the area, and results-orientated services integrating technology and nature to create a true sense of balanced well-being.
The Spa Concierge at Loma de Vida is an integral member of the team that creates distinctively different and authentic experiences for our guests.
The Spa Concierge is responsible for the checking in and out of guests, scheduling of appointments, greeting and escorting guests to treatment areas, all while providing information concerning Spa facilities, retail, amenities, and treatments.
Additionally, the Spa Concierge supports the Spa Attendants in the maintenance of all guest amenity areas of the spa. Essential Job Functions : Greet guests as they enter the Spa.
Provide guests with tours and information related to the Spa and its features. Assist guests with any questions they may have.
Answer telephone calls and emails based on LCR & LDV standards of excellence. Take appointments either by phone, email or in person and scheduling them correctly with the perfect spa day for the guest in mind.
Maintain thorough knowledge of and adherence to all procedures, protocols, and standards of the spa. Perform daily tasks as detailed on checklists and SOP’s.
Maintain a well-groomed, professional appearance based on LCR & LDV Appearance Standards. Assist with retail sales, restocking and cleanliness in the Spa Boutique.
Report any accidents or injuries to Spa Leadership. Support Spa Attendants as needed to keep women’s and men’s areas clean, orderly, and well stocked with guest supplies.
Always provide exceptional service to both internal and external guests and exemplify the LCR & Spa Culture. Market the spa internally and externally by attending special events when requested.
Comply with all LCR & LDV policies and procedures. Report immediately all suspicious occurrences and hazardous conditions.
Maintain the safety of work areas. Attend all mandatory meetings. Perform other tasks, including cross-training, as directed by Spa Leadership.
Qualifications Greet guests as they enter the Spa. Provide guests with tours and information related to the Spa and its features.
Weekend and holiday availability required. Current TABC && FH required. Perform daily tasks as detailed on checklists and SOP’s.
Maintain a well-groomed, professional appearance based on LCR & LDV Appearance Standards. Assist with retail sales, restocking and cleanliness in the Spa Boutique.
Support Spa Attendants as needed to keep women’s and men’s areas clean, orderly, and well stocked with guest supplies. Market the spa internally and externally by attending special events when requested .
Maintain the safety of work areas. Attend all mandatory meetings. Perform other tasks, including cross-training, as directed by Spa Leadership.
Female Spa Concierge - Loma de Vida (Part-time)
Loma de Vida Spa & Wellness is a secluded sanctuary immersed in nature and situated on one of the highest points in San Antonio with breathtaking views of the Texas sky. The Spa Concierge at Loma de Vida is an integral member of the team that creates distinctively different and authentic experiences...
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Loma de Vida Spa & Wellness is a secluded sanctuary immersed in nature and situated on one of the highest points in San Antonio with breathtaking views of the Texas sky. The Spa Concierge at Loma de Vida is an integral member of the team that creates distinctively different and authentic experiences...
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