Field Desktop Support L3
Tier 3 (L3) IT infra support is the final line of support and comprises a technical team that deals with technical problems.
Troubleshooting, configuration, database administration, and repair for server, network, infrastructure, Data Center, email, file shares, and other infrastructure issues.
Besides always having the ability to deploy solutions to new problems, a Level 3 tech usually has the most expertise in a company and is the go-to person for solving difficult issues.
With years of experience, the L3 experts can manage and resolve almost any problem that requires high expertise. They can also control the infrastructure, cloud, network, and DC level operations.
All the high-end administration tasks are secure in their hands, and it is advisable to have at least an L3 level technician as a team leader in every operation.
These engineers use requirements and aim to replicate problems to detect the root cause. They have access to the highest technological support for fixing issues or developing new features.
Their team mainly consists of chief engineers who designed the product or service.
- Inventory management for Server / Network equipments.
- GALC requests - setting up terminal, creation, physical / virtual.
- Pre-shift checks - GALC / ICS, servers, systems, DPS,etc.
- Change requests - port activations, switch installs, cabinet remediation (ups / hvac), Preventive.
- Maintenance activities (UPS / HVAC / Generator).
- Network Drops / setup assistance / Confirmation - Change controls, switch install, power, network.
- drop, vlan, firewall, Other network tasks.
- Time card boxes (Kronos clocks and vendor time clocks - installs / support).
- Rack and Stack equipment, camera installs.
- Data Ce
Field Desktop Support L3
Tier 3 (L3) IT infra support is the final line of support and comprises a technical team that deals with technical problems. With years of experience, the L3 experts can manage and resolve almost any problem that requires high expertise. All the high-end administration tasks are secure in their hand...
Field Desktop Support L3
Tier 3 (L3) IT infra support is the final line of support and comprises a technical team that deals with technical problems. With years of experience, the L3 experts can manage and resolve almost any problem that requires high expertise. All the high-end administration tasks are secure in their hand...
Field Desktop Support L3
Tier 3 (L3) IT infra support is the final line of support and comprises a technical team that deals with technical problems. With years of experience, the L3 experts can manage and resolve almost any problem that requires high expertise. All the high-end administration tasks are secure in their hand...
IT/Desktop Support/ Help Desk/ Field Support/ (Irving -Texas) (Part-Time)-North America
Field experience supporting a variety of technologies and services. Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensu...
Freelancer / IT / Desktop Support/ Help Desk/ Field Engineer/Technical Support / IT Consultant (Irving)
Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Install, upgrade, support and troublesh...
Freelancer / IT / Desktop Support/ Help Desk/ Field Engineer(Irving) (Dispatch/On Demand Request)
Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Install, upgrade, support and troublesh...
Field Service Technician l
We're actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards. Requisition ID31798CategoryField ServicePosition TypeFull-Time. If finding an effective ...
Japanese Desktop Support Engineer
Providing support for Desktop/Laptop in MMD infrastructure. Providing Desktop Support and addressing tickets for WIN-10 Deployment related issues and requests. Win Desktop and Laptop Build Refurbishment, OS Installation, Application installation via SCCM, Active Directory Management. Hand hold cus...
Field Service Technician II, New Orleans, LA, REMOTE - Construction Chemicals
Field Service Technician will perform troubleshooting services to aid customers in resolving issues and help them achieve maximum potential from our solutions. Experience in field service type work. The Technician will be the primary Construction Chemicals representative at the concrete manufacturin...
Technical Support Specialist
As a Technical Support Specialist, you will be a point of escalation regarding technical support issues for our merchants. Understanding the different ISV relationships and providing ISV support. ...