Desktop Support at Charlotte
Strong hands on experience needed on end user support for Windows PC and Mac related issues
Ability to assign and work on incident tickets through Service Now.
Ability to support meeting rooms including the TV's, polycom and other audio / Video conferencing hardware.
Ability to support new user onboarding and preparing necessary IT equipment's.
Ability to follow technical guides for retiring and wiping old devices (Work alongside asset manager).
Ability to follow technical guides for imaging and configuring new pcs.
Ability to work through Resolving end users issues related to hardware and software.
Well versed in note taking and gathering information on issues for ticket in Service Now.
Proactive mindset and eagerness to learn with enthusiasm for helping others.
Willing to get additional training from team members or attend available trainings.
Ability to fix issues and support all flavors of client operating systems including windows and Mac
Ability to support iOS and other handheld devices.
Knowledge of support for Microsoft Office Suite - Office 365 online and Desktop application.
Knowledge on various hardware platforms to troubleshoot and break fix hardware issues (particularly dell and Mac PC's)
Working technical knowledge of many technology services to address down issues, deploy new and loaner laptops, answer questions about cabling, televisions, projectors, phones, peripherals (e.
g. keyboards or mice), Mac and PC or escalation to the appropriated teams
Desktop Support at Charlotte
Knowledge of support for Microsoft Office Suite - Office 365 online and Desktop application. Strong hands on experience needed on end user support for Windows PC and Mac related issues. Well versed in note taking and gathering information on issues for ticket in Service Now. Ability to fix issues an...
Desktop Support at Charlotte
Knowledge of support for Microsoft Office Suite - Office 365 online and Desktop application. Strong hands on experience needed on end user support for Windows PC and Mac related issues. Well versed in note taking and gathering information on issues for ticket in Service Now. Ability to fix issues an...
Temporary Admissions Support Assistant
General Information Position Number STMP15 Working Title Temporary Admissions Support Assistant Division Academic Affairs Department Enrollment Management (Adm) Work Unit Undergraduate Admissions Work Location Gage Undergraduate Admissions Center Vacancy Open To All Candidates Position Designation N...
IT/Desktop Support/ Help Desk/ Field Support/ IT Consultant (Freelancer) (Charlotte)
Record every interaction with end users in the ticketing system, ensuring accurate classification of Configuration Items (CIs), Categories, and Subcategories. Please visit our website for more information about what we do at. This role will provide onsite/ on-call assistance to end-users within the ...
Technical Support Associate. Charlotte, NC
Listen and interact with each member, and able to set clear expectations by providing accurate information and transparent communication resolving customer concerns on the first interaction. Connect and relate with each Member to create a positive interaction/experience, and be able to introduce pro...
Budget Support Specialist
Hours per week 40 FLSA Status Exempt Division Academic Affairs Department Academic Affairs (Adm) Work Location Cato Salary Range $55,000 - $60,000 Primary Purpose of Department The Academic Affairs Budget Team supports resource management for the Division of Academic Affairs at UNC Charlotte. Genera...
Direct Support/Caregiver
As a caregiver with Right at Home, you will build relationships, expand the quality of life, and support the senior population who need affection and care. This will include tasks such as meal preparation, local transportation, companionship, and medication reminders. Right at Home Lake Norman/Charl...
Administrative Support Associate
General Information Vacancy Open to All Candidates Employment Type Permanent - Full-time If time-limited, note appointment end date Hours per week 40 Months per year 12 Position Number 002567 NC Salary Grade Equivalency GN04 Classification Title Administrative Support Associate - Journey Working Tit...
Direct Care Support Staff/ Caregiver
Are you wanting to work for a team that operates like a family? Do you have a caring heart that wants to serve others? We are welcoming personl care assistance and Caregiver looking to help improve the quality of life for our elder community to apply and become part of the Right at Home family, toda...
Customer Support Specialist Charlotte, NC
Successful Customer Support Specialists have an open and positive attitude allowing them to celebrate the successes of the team, communicate proactively, and exemplify customer obsession. Be an expert in our platform and help our customers and their candidates understand the value of our technology....