Outbound Telesales Representative 3

Outbound Telesales RepresentativeThe main function of a sales representative is to sell goods for wholesalers or manufacturers to businesses or groups of individuals. A typical sales representative is responsible for making buyers and purchasing agents interested in their merchandise, demonstrating their products, and explaining how those products could benefit the customer by reducing costs and/or increasing sales.Required Skills & Qualifications5-7 years of experience in case management in a CRM/ticketing systemOperational reporting and data analysis in ExcelRecommend products to customers, based on customers' needs and interestsContact regular and prospective customers to demonstrate products, explain product features, and solicit ordersWarranty/device support process knowledgeVerbal and written communication skills, negotiation skills, customer service, and interpersonal skillsAbility to work independently and manage one's timePrior work experience at the client or in the client's industryApplicants must be able to work directly for Artech on W2.Preferred Skills & QualificationsStrong case management and customer service skillsProficiency with Excel, PowerPoint, Copilot, CRM/case-management tools, and collaboration platformsExperience with commercial devices, warranty processes, SMB customers, or channel salesDay-to-Day ResponsibilitiesRecommend products to customers, based on customers' needs and interestsContact regular and prospective customers to demonstrate products, explain product features, and solicit ordersEstimate or quote prices, credit or contract terms, warranties, and delivery datesConsult with clients after sales or contract signings to resolve problems and to provide ongoing supportIdentify prospective customers by using business directories, following leads from existing clients, and attending trade shows and conferencesCompany Benefits & CultureClient Surface brand exposure without the quota pressureVisible, high-touch ownership and a seat at the senior tableAutonomy to redesign the work with modern tooling, including Copilot