Call center agent

Are you a motivated Customer Service Specialist interested in working for a world leader in financial services? If you have a positive, professional demeanor and understand the importance of keeping loyal customers happy, this opportunity is perfect for you! Must be Local to ARIZONA Pay $20 per hour!! LOCAL AZ talent required, Talent will be commuting to Scottdale with 100% attendance required for the training period Schedule : Hybrid training 8 : 30 AM-5 PM local HYBRID post-training 9 : 30 AM-6 PM local TO APPLY : please email your resume to [email protected]

salary : $20 - $20.01 per hour

shift : First

work hours : 9 : 30 AM - 6 PM

education : High School

Responsibilities

What you'll be doing :

Processes client transaction requests and reviews transactions for accuracy, completeness, and

adherence to all internal and external regulations. (Ex : checks, withdrawals, changes to accounts)

Partners with Associates in working through complex processing issues to ensure timely completion.

Develops a working knowledge of processing systems, group policies and procedures.

Communicates with clients through outbound calls and written correspondence to clarify incomplete or

invalid paperwork.

This job is for you if you :

• Have strong communication and relationship management skills
• Excel in explaining complex information in ways that are easy to understand
• Like to work hard in a professional environment that stresses respect and teamwork
• Demonstrate self-motivation and an overall drive to succeed
• Are flexible and thrive in fast-paced work environments.

Skills

• Empathy
• Telephone Etiquette
• Microsoft Office
• Administrative Duties
• Data Entry (2 years of experience is required)
• Call Center Support
• Answering Phones
• Customer support
• banking
• Call Center
• Client Service
• Transaction Readiness and Support
• Spanish

Qualifications

• Years of experience : 3 years
• Experience level : Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company.

Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer : Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants.

If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.

In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.