Network Engineer Lead

Job Summary

The Network Engineer Lead is responsible for overseeing daily technical activities, and project related task at the direction of the Network Operations Engineering Manager.

Job Description :

ESSENTIAL JOB FUNCTIONS

The statements on this job description are intended to describe the general nature of level of work being performed by incumbents.

They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.

• Lead and support the Network Operations Engineering manager in the successful accomplishment of the departments’ daily tasks, goals, projects, and initiatives.
• Evaluate incoming technical requests and advise Management team members for planning and implementation of new projects technical features and business requirements.
• Organization and prioritization of project tasks, service tickets, and service escalations assigned to the network engineering team.
• Evaluate systems, management tools, procedures and or policies for improvement and participate in the strategic planning with IBC IT Management.
• Ensure Network Engineers perform daily maintenance routines and tasks per IBC policies, process and procedures.
• Provide regular status reporting to management on assignments and Engineering activities.
• Directly engage and complete technical assignments as needed.
• Mentor and guide personnel and provide feedback as necessary to the Network Operations and Engineering manager.
• Other Duties as requires by IBC management.

Technical Skills

• Technical proficiency of enterprise networking and integration concepts supporting TCP / IP, DNS, DHCP, Firewalls and Software Define Networking.
• Advanced knowledge of security concepts, investigation, troubleshooting, and firewall operations management.
• Understanding of Microsoft Windows Desktop / Server, Active Directory services.
• The ability to interpret network alerts, logging events, and performance metrics.
• The ability to troubleshoot, diagnose, notify, recommend, and implement changes for resolution.
• Advanced knowledge of NAC architecture, software defined network platforms and services (Cisco ACI, DNA, VM Ware, Citrix, Nutanix, is preferred).
• Experience with identity management, access controls, and traffic enforcement, policy management, traffic analysis, packet trace inspection, investigation, and reporting.

Soft Skills

• Must be able to evaluate, organize, delegate, and track multiple tasks, projects, technical issues, and daily tasks.
• Strong written and oral communication with team members, management, and end users both technical and non-technical.
• The ability to provide technical support and guidance to team members, peers and management for day-to-day processes and operations.
• Flexibility to travel and work after hours for projects, maintenance, and support.

Education / Knowledge / Experience

• Associates degree or higher in a related field or 8+ years of support experience with networks, servers and desktop operating systems.
• Supervisory, lead, or documented enterprise implementation experience is preferred.
• Preferred certifications include, Cisco CCNA, CCNA Security, or CCNP

Benefits Overview

IBC Bank offers a comprehensive benefits program to all full-time employees. Many of our benefits are also available for our part-time employees.

See below for a brief description of the benefits that would be available to you as an IBC Bank employee. Many of the benefits are also available to your dependents.

Medical Coverage

We offer employer paid medical benefits to all of our full-time employees. This coverage includes medical and prescription coverage.

As an option, full-time employees can add their dependents to the program and have their cost deducted pre-tax from their paycheck.

Eligibility : After initial probation period.

Dental Coverage

This is an optional benefit offered to all full-time and part-time employees. The plan includes various levels of coverage from single member to family plans.

Eligibility : After initial probation period.

Basic Life Insurance

All full-time employees are eligible for an employer paid life insurance plan.

Eligibility : After initial probation period.

Supplemental Life Insurance

This is an optional program offered to all full-time and part-time employees. This is paid by the employee and can be deducted from paycheck on a post-tax basis

Eligibility : After initial probation period.

Disability Insurance

This is an optional insurance plan offered to full-time and part-time employees. This can be deducted from an employee's paycheck on a post-tax basis.

Eligibility : After initial probation period.

Medical Spending Account

This is an optional benefit that allows employees to set aside up to $2,650 per year for out-of-pocket health care expenses through a pre-tax payroll deduction

Eligibility : After initial probation period.

Child Care Spending Account

This is an optional benefit that allow employees to set aside up to $5000 per year for childcare expenses through a pre-tax payroll deduction.

Eligibility : After initial probation period.

401K

The 401K savings program allows employees to save between 1-15% of their annual income in the bank's 401K plan.

Eligibility : Eligible after first day of the year following employment date.

Profit Sharing

Contingent on the bank's profitability, employees are given contributions based on their pay and years of service.

Eligibility : Eligible after first day of the year following employment date.

Tuition Assistance Program

Offered to full-time and part-time employees attending an accredited institution of higher learning. This program offers reimbursement for tuition for courses related to the financial banking industry.

Eligibility : After six months of employment.

Computer Assistance Purchase Program

All employees are offered the opportunity to purchase a computer through this program. The cost will be payroll deducted from their paycheck.

Eligibility : After one year of employment.

Vacation

Vacation is offered to all full-time and part-time employees who work more than 20 hours per week.

Eligibility : Depending on hire date, after initial probation.

Sick Leave

Sick Leave accumulates on a monthly basis at a rate of one day per month worked for full-time employees.

Eligibility : After initial probation period.