Senior Account Operations Manager

A company is looking for a Sr. Account Operations Manager to manage client relationships and ensure effective service delivery.

Key Responsibilities

Manage all aspects of business relationships with clients, ensuring effective resource utilization

Conduct onboarding and cancellation activities, and serve as an escalation point for client support

Audit invoices and analyze financial data to enhance productivity and profitability

Required Qualifications

BA or BS degree or equivalent combination of relevant education and experience; MBA is a plus

Typically requires 4+ years of Account Management or Sales experience in healthcare delivery or billing systems

Experience in the Pharmacy or Pharmacy Benefits Management industry is beneficial

Leadership experience is a plus

Knowledge of National Council of Prescription Drug Programs Telecommunications Standard is a plus