Distribution/Inventory Customer Support Specialist

Distribution / Inventory Customer Sales Support Specialist Sunnyvale, CA

Kelly Managed Solutions group, a managed solution provider and business unit of Kelly Services, Inc., is currently seeking a Distribution / Inventory Customer Sales Support Specialist for a long-term engagement at one of our Global clients in Sunnyvale, CA.

This role is a full-time, and fully benefitted position. As a Kelly Managed Solution employee, you will be eligible for Medical, Dental, 401K and a variety of other benefits to choose from.

You will also be eligible for paid time off, including holiday, vacation, and sick / personal time. All Kelly employees receive annual performance reviews.

Title : Distribution / Inventory Customer Sales Support Specialist

Location : Sunnyvale (94043)

Hours : Day shift available - 8 hour shift starting between 5am-8am; some weekends

Evening / second shift available - 4pm-12am; some weekends

Pay : $25 hr and up (includes comprehensive benefit and PTO package)

Duration : minimum 1 years with likely extension to two

Job Description : The company is seeking a Customer Support -Warehouse Associate for our clients US Joint Reconstruction Commercial Operations and Strategic Enablement team.

The company provides one of the most comprehensive Orthopedics portfolios in the world. It provides solutions, in specialties including joint reconstruction, trauma, craniomaxillofacial, spinal surgery and sports medicine, are crafted to advance patient care while delivering clinical and economic value to health care systems worldwide.

Commercial Operations and Strategic Enablement is the conduit between the business and the sales organization, enabling sales growth objectives through ensuring appropriate resources are available and balanced throughout the US market.

The Sales Network Optimization team minimizes cost to serve while prioritizing customer service levels allowing DPS to fulfill current demand and enable new business.

Key Responsibilities :

• Manage implant inventory including replenishments, National loaners, returns, and expired goods.
• Collaborate with local sales teams on process for open order collection and customer solutions.
• Key Account Management - connect with and manage key customer stakeholders.
• Perform check in process and stocking for Orthopedic products. This includes scanning inventory, completing inventory transfers, ordering replacement parts, and sorting mixed sets.
• Contact with freight forwarder, receiving parties and internal clients.
• Partner with customer accounts receivable to mitigate pricing issues and process invoicing.
• Label warehouse stock for quick and easy identification and retrieval
• Train and follow standard operation procedures and work instructions.
• Responsible for GDP (Good documentation practices)
• Perform cycle count and inventory reconciliation activities.
• Assists in regulatory inspection and performance of safety and quality audits.
• Lead projects as required.

Qualifications

Education :

Minimum of High School Diploma or equivalent.

Experience and Skills :

Required :

• Four years of relevant work experience
• Experience preferred within any of the following areas : distribution, manufacturing, logistics, supply chain, customer service.
• Demonstrated initiative, creativity, assertiveness, and proactive communication.
• MS Office Suite proficiency preferred, including (Word, Excel, PowerPoint, and Outlook) Knowledge of Warehouse Management Systems
• Strong Communication skills

Preferred :

• Advance degree preferred, experience accepted.
• Knowledge of Good Manufacturing Practices (GMP) or Good Practices (GxP)
• Inventory Management experience
• Strong computer skills and ability to utilize specialized software and customized programs to meet business needs. Other :
• Availability to work Monday Friday on site.
• Ability to accommodate changes in the schedule including working in other shifts as per operational needs is required (late or early start)
• Ability to travel up to 10% domestically.

Apply now for immediate consideration!

Please do not contact your local Kelly branch office as it is not filling this position.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources.

Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability.

As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account.

In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Why Kelly

Engineering / Technology Project Services?

Looking to work with leading project management organizations at top companies around the world? That’s where we come in.

At Kelly Engineering and Kelly Technology, our Project Services Teams create expert talent solutions to solve the world’s most critical challenges.

We connect you with opportunities to work on intriguing, innovative, and high-visibility projects all with a schedule that works for you.

Do you prefer the variety and flexibility of short-term projects? Or are looking for a long-term opportunity? Either way, our connections and expertise will help you take your career exactly where you want to go.

That’s just good planning.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity.

It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world.

Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities.

At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center.

Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.