eCommerce Business Enablement Specialist

Ecommerce Business Enablement Specialist

General Information Req # WD00087691 Career Area : Sales Support Country / Region : United States of America State : North Carolina City : Morrisville Working Time : Full-time

Why Work at Lenovo? Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo is the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices, infrastructure, software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere.

Description and Requirements

Key Responsibilities

• Sales Training & Enablement
• Coordinate and manage continuous training programs for new and existing sales representatives.
• Partner with sales leadership to identify knowledge gaps and develop targeted learning content.
• Deliver sales aids, learning materials, and other collateral to support sellers.
• Support the rollout of new products, processes, and tools with effective enablement strategies and materials.
• Sales Performance Insights
• Generate and distribute regular sales performance reports and dashboards using CRM and business intelligence tools.
• Analyze KPIs to identify trends, opportunities, and areas of improvement across the sales team.
• Present insights and recommendations to stakeholders to improve sales effectiveness and productivity.
• Incentive Programs & Motivation
• Work with business and sales leadership to set software KPI's and rep level quotas on a quarterly basis.
• Plan, launch, and manage SPIFF (Sales Performance Incentive Fund) programs that align with company goals and drive engagement.
• Track program performance and ROI, ensuring timely communication of winners and rewards.
• Maintain SPIFF documentation and coordinate with Finance / HR for accurate payout execution.
• Sales Culture & Engagement
• Conduct regular floor walks (virtual or in-person) to gather feedback, coach reps, and boost morale.
• Organize hype events, contests, and team-building activities to create a high-energy sales culture.
• Champion recognition programs to celebrate wins and showcase top performers.

Basic Qualifications

Preferred Qualifications

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.