Office Specialist II Part-time - Board o

Job Opportunity : Office Specialist II

The Board of Pardons and Parole is looking for two part-time Office Specialist II positions to serve as clerical support. One position will work from 8 AM to 1 PM, and the other from 12 PM to 5 PM. As the Office Specialist II, you will receive calls and / or greet visitors, take and relay messages, respond to requests for information; provide information or direct the caller / visitor to appropriate individuals. This position may consist of entering O-Track information, assisting parole offenders with reporting information and questions, and coordinating information with the Department of Corrections. Data entry is extensive and accuracy is essential.

Principle Duties :

• Serve as the face of the department, offering friendly and professional service to those entering the building or calling on the phone.
• Enter and retrieve data from agency databases (Court X-change, O-Track)
• Review data, records, and files for detail accuracy.
• Scanning and collates documents and other materials.
• Provides authorized agencies with information.
• Receives, researches and responds to incoming questions or complaints; provides information, explains policy and procedures, and / or facilitates a resolution.
• Ensure reception area is presentable, with all necessary stationary and materials (e.g. pens, forms, and brochures)
• Receive, sort, and distribute daily mail / deliveries.
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor log book, issue visitor badges as needed)
• Maintain a high level of confidentiality and discretion while communicating with visitors.
• Verifies data entry by comparing the source document against input data, utilizing automated verification system, using dual entry or other verification technique.
• Address and stuff envelopes and mail certificates.
• Other duties as assigned.

The Ideal Candidate :

Preference may be given to those who :

Why You Should Join Our Team :

The Board of Pardons and Parole is a high-paced, small state agency with a staff committed to protecting public safety through informed and just parole and pardons decisions that consider victim input, the accountability of those under our jurisdiction, risk reduction, and rehabilitation. We provide a close-knit, collegial work environment with a focus on clear communication, teamwork, and wellness.