Service Operations Manager (TS / SCI with Polygraph Clearance Requ

Service Operations Manager

Fluor is looking for an experienced leader that can leverage their technical experience and tools to streamline service delivery by creating an environment of success where team members feel empowered and able to do their jobs. The Service Operations Manager is responsible for up to 15 direct reports working within the functional areas of Safety, Environmental, Construction Management, Space Planning, Facilities Planning, and Quality. The Service Operations Manager ensures that all services are delivered effectively, efficiently, and in compliance with contractual, regulatory, and organizational requirements. You'll be at the heart of driving service excellence across a high performance, diverse, and cross-functional team. In this dynamic, hands-on role, you'll lead and oversee day-to-day operations, ensuring seamless delivery of services, operational efficiency, compliance, and a culture of continuous improvement. You'll play a key strategic role in supporting scalable, client focused operations aligned with our business growth.

Key Responsibilities

• Provide leadership, direction, and oversight for a multi-disciplinary team of up to 15 professionals.
• Develop and manage short- and long-term plans for safety, environmental compliance, facilities planning, construction management, space planning, and quality initiatives.
• Ensure contract compliance by aligning service delivery with customer requirements, corporate policies, and applicable codes, standards, and regulations.
• Foster a culture of safety, quality, and continuous improvement across all functional areas.
• Manage budgets, schedules, and resources for assigned services to achieve operational and financial objectives.
• Partner with program leadership to develop and implement strategies that enhance efficiency, reduce risk, and optimize performance.
• Coordinate with internal stakeholders, subcontractors, and external agencies to ensure successful execution of projects and daily operations.
• Support workforce planning, hiring, training, mentoring, and performance management to build a strong and capable team.
• Provide regular reporting on performance metrics, risk management, and compliance status.
• Lead by example in promoting ethical conduct, accountability, and teamwork.
• Other duties as assigned.

Basic Job Requirements

Other Job Requirements

Preferred Qualifications