Process Manager

Job Description

Founded in 2007, Markon is a nationally recognized consulting firm headquartered in Falls Church, Virginia. With employees in seven states and overseas, we support the intelligence community, defense and civilian sectors, as well as commercial clients.

Markon is committed to advancing clients through project management and business improvement services offered in a premiere, highly personal environment.

Join our winning team! We empower our employees to make decisions and encourage them to take on leadership roles. New ideas from employees are also encouraged.

Markon is a place where you can truly demonstrate your capabilities to your full potential. We are consistently named a Washington Post Top Workplace and Best Place to Work in Virginia because we put our employees first.

Markon offers an exceptional benefits package that ranks in the top tier of our industry.

Markon is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Description

Markon is seeking a Process Manager to support an Intelligence customer project manage existing business processes within the customer's IT project and portfolio management system suite (Oracle Primavera Suite).

Responsibilities :

• Manage all aspects of business data and processes captured within the Oracle Primavera Suite and serve as a knowledge expert for user base.
• Oversee phases of customer billing / invoicing process
• Manage the creation, review, and analysis of IT requirements for customer systems.
• Provide portfolio and project management analysis for select customer organizations.
• Responsible for collaborating with customers and developers to produce and mature reports utilized across the organization.
• Perform routine quality control and data integrity checks regarding Primavera and billing information.
• Provide communication tasking across customer user base.
• Translate and communicate complex technical documentation and subject matter between technical and non-technical audiences.
• Understand and assist in customer process and system integration.
• Perform short and long-range planning in support of existing and future requirements to enhance customer systems.
• Perform testing for newly implemented processes.
• Help prioritize data and functional needs based on user and business management input regarding mission impacts and organizational goals.
• Be prepared to present all IT documentation to management (as needed to document systems concepts of operation, functional requirements, processes, legacy systems, and methodologies).
• Provide ad hoc demos and training to user base.

Job Requirements

Requirements

• Bachelor’s degree, preferably within business analyst, project management, or business operations fields. Additional training in the Information Technology field, specifically around application development is highly desirable.
• Ability to translate stakeholder’s visions and desires into project requirements, user stories, project objectives, and tasks.
• Ability to manage task assignment to project resources and reporting on and managing project scope throughout the lifecycle.
• Working knowledge of collaboration, process, and visualization tools, including Jira, Confluence, and Visio
• Ability to effectively decompose requirements into programmable user stories
• Proficiency with Microsoft Office applications Experience
• Experience with IT services, the software development life cycle (SDLC), or technology deployments for federal government agencies, a plus.
• Personality or self-management Skills with ability to work closely with clients in a shared working environment
• Excellent communications, technical writing, and interpersonal skills are critical
• Strong customer relationship skills
• Ability to coordinate and communicate effectively along a broad spectrum from executive management to support staff
• Strong listening and analytical skills a must

Travel 0 - 10% Location Herndon, VA - Herndon, VA US (Primary)

Education Bachelor's Degree Job Type Full-time Career Level Executive Category Information Technology Exemption Type Exempt Date Needed By Security Clearance TS / SCI with a Full Scope Polygraph