Benefits Senior Specialist

Job Title

Research, analyze and administer corporate welfare and retirement benefits. Effectively coordinates all cases / claims to include general administration, comprehensive case management and program compliance with ERISA, HIPAA, and all related laws. Provides superior service and guidance to teammates, executives, and HR Business Partners.

Key Responsibilities

• Consult and provide expert guidance to HR Business partners, active and terminated teammates regarding health and welfare, and retirement benefits.
• Stay abreast of legal and benefit plan requirements and ensure processes and plan provisions remain compliant.
• Work closely with brokers and vendors to track tasks and issues.
• Interpret and administer benefit plans and policies to ensure adherence to federal and state laws as well as internal guidelines.
• Process full range of benefit plan transactions in accordance with written policies and procedures.
• Serve as a back-up and provide support to team members and serve as a skilled resource for internal training.
• Provide mentorship to junior team members, assisting with prioritization, problem solving, and development of technical knowledge.
• Counsel newly acquired teammates on the transition of their former benefit plans to the new benefit programs available.
• Efficiently execute and prioritize daily time-sensitive tasks and requests in addition to maintaining ongoing projects and processes in a timely and proficient manner.
• Manage leave of absence requests and processes, including FMLA, ADA, and state-specific leaves.
• Respond to employee inquiries related to benefits and leave.
• Provide support for Workday system administration and reporting, including data entry, maintenance, and reporting.
• Draft and maintain standard operating procedures (SOPs) for benefit processes.
• Process benefit invoices, including data entry, reconciliation, and payment.
• Process 401(k) contributions, loans, distributions, and prepare required reports.
• Prepare and file required government reports, including ACA reporting.
• Maintain accurate and up-to-date employee benefit records.
• Contribute to process improvement initiatives and provide subject matter expertise for complex benefit matters, acting as a key contact for escalated issues.

Education and Experience

Certifications, Licenses, Registrations

Functional Skills

General Description of Available Benefits for Eligible Employees of CRC Group

At CRC Group, we're committed to supporting every aspect of teammates' well-being physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and / or a deferred compensation plan.

CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace. EEO is the Law (https : / / www.eeoc.gov / sites / default / files / 2022-10 / EEOC_KnowYourRights_screen_reader_10_20.pdf) Pay Transparency Nondiscrimination Provision E-Verify (https : / / e-verify.uscis.gov / web / media / resourcesContents / E-Verify_Participation_Poster_ES.pdf)

Join CRC Group, a leader in specialty wholesale insurance, and take your career to new heights. We're a dynamic team dedicated to innovation, collaboration, and excellence. Why CRC Group? Growth : Advance your career with our learning and leadership development programs. Innovation : Work in a forward-thinking environment that values new ideas. Community : Be part of a supportive team that celebrates success together. Benefits : Enjoy competitive compensation, health benefits, and retirement plans. Who We're Looking For We seek passionate individuals who thrive in a fast-paced, collaborative environment. If you value integrity and are driven to succeed, CRC Group is the place for you.