Job Description : Head of Sales Operations & Enablement
Position Information
- Position Title : Director of Sales Operations & Enablement
- Location : Atlanta, GA
- Reports To : Chief Sales Officer
- Employment Type : Full-Time
Job Overview
Accelecom is currently seeking a dynamic, results‑driven Director of Sales Operations & Enablement. This individual will play a pivotal role in the development and execution of our sales go‑to‑market (GMT) strategy. The ideal candidate will have a deep understanding of customer life‑cycle management and assist in driving the formulation and execution of lead‑generation, sales process, sales enablement, sales execution, and sales reporting. In addition, this individual will be responsible for creating the requirements and delivering tools, training, and resources that enable our sales teams to close deals faster and more effectively.
As the Director of Sales Operations & Enablement you will also analyze sales performance, forecast sales trends, and collaborate with cross‑functional teams to enable the sales team to meet targets and drive revenue growth.
Accelecom is an aggressively growing company. Must be able to think on your feet and work in a highly entrepreneurial environment.
Lead‑gen Curation
Maintain a strong working knowledge of emerging lead‑generation platforms and solutionsLeverage industry tools to perform Strategic Target Addressable Market (STAM) analysisLeverage industry tools to identify “sweet spot” prospectsLeverage industry tools to identify on‑net & near‑net potential prospectsWork with Inside Sales to drive leads and track resultsLoad & assign Strategic TAM, Website & Referral leads into SFDCPartner w / Network Planning to identify network expansion opportunitiesAssist w / the formulation of Strategic Market PlansLead‑gen Execution
Keep abreast of / analyze emerging lead‑execution platformsMentor / train Sales New Hires on Accelecom lead‑gen frameworkPartner w / Product Mgt to develop / execute cross‑sell & upsell campaignsPartner w / Sales Leadership to develop / execute sales plans & cadencesLeverage SFDC & Tableau to govern / measure lead‑generations executionCollaborate with sales leadership to drive effective sales lead tracking, follow up, and customer engagement by sales team membersKeep abreast of / analyze emerging sales & qualification methodologiesMentor / train Sales New Hires on Accelecom’s sales process frameworkContinuously look for opportunities to streamline / improve sales processesPartner w / Product Mgt to formulate sales processes for new productsMaintain / update sales‑centric documentation (ie : processes) in Sales LibraryIdentify bottlenecks and areas for improvement in the sales cycleSales Operations
Host calls as required by Executive Leadership Assist w / Weekly Exec Funnel Call executionPerform Weekly SFDC spot‑check (for adherence)Produce / contribute to Monthly & Quarterly Board ReportingSpearhead Lead, Account & opportunity assignment / reassignment processHost Monthly Sales Rep Performance ReviewsWork with finance on product pricing and accuracy in Sales ForceSales Enablement
Keep abreast of / analyze emerging sales enablement platformAssist w / onboarding of Sales & SE PersonnelMentor Sales New Hires on Account Plans / Profile generationServe as Sales New Hire Mentor / Coach (first 30‑days)Update / reconcile sales‑centric materials within SFDCHost Weekly Sales Training / HourHost Monthly lead‑gen execution best practices callsHost Monthly Sales / Product / Operations Enablement callSales KPI Analysis
Share Lead conversion insights w / Sales LeadershipShare Closed Won & Close Lost insights w / Sales LeadershipRequired Skills & Qualifications
Education : Bachelor’s degree in Business, Marketing or related fieldSales Ops experience : Minimum of 10‑yearsSales experience : Minimum of 5‑yearsSFDC experience : Minimum of 5‑yearsTelecom experience : Minimum of 5‑yearsTableau experience : Minimum of 1‑yearStrong analytical & technical skillsStrong interpersonal & communications skillsStrong relationship development skillsAbility to thrive in “start‑up” environment / operate in the “grey”Proven ability to manage multiple deliverables & meet deadlinesTrack‑record of meeting & exceeding annual sales quotaStrong problem‑solving capabilitiesStrong financial acumenStrong collaboration internal (engineering, product, and marketing)Excellent presentation skillsPreferred Qualifications
Minimum of 5 years of Enterprise experienceMinimum of 3 years of Wholesale experienceMinimum of 3 years of Leadership experienceMinimum of 1 year of Indirect experienceKnowledge of BANT, TAS and / or the Challenger Sales methodologies#J-18808-Ljbffr