Facilities Coordinator

Overview

The Facilities Coordinator role works with our customers, service providers, and employees to deliver some combination of our services with excellent customer service, both by looking after facilities issues quickly and completely and by helping clients achieve their maintenance objectives : process, control, cost, information, communications, and quality

Responsibilities :

• Drives the operational processes for work order management and service partner follow up.
• Coordinates maintenance repair work orders : timely and complete dispatch, scheduling, follow up, quote preparation, problem resolution, and post-service activities.
• Reviews and prioritizes open work orders for follow-up and attention based on age, status, or other factors; performs appropriate follow-up until work order is closed.
• Works with Managers or Trade Specialists on resolution of problems.
• System department, Billing, and others) to communicate customer requirements and to resolve any challenges, issues, or new opportunities.
• Works with client and service provider personnel to maintain and troubleshoot system access and usability.
• Provides required reporting, data, and dispatch updates for assigned client(s).
• Conducts periodic weekly calls to discuss any updates, checkups, and basic information sharing.
• Inform Service Manager of work progress, customer relations, field personnel relations, material administration and other matters affecting service operations.
• Supports Digital & Technology development by providing user acceptance testing for system

releases.

and guidelines.

Qualification :

Pay : $35.00 - $45.00 / Hour

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information :

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management