Title Specialist I

Job Description

Titling Administrative Assistant performs administrative and transactional services in support of various vehicle operations functions, including those associated with auctions, operations, logistics, inspections, dealer services.

In this role, you may work with vehicle titles, registration and / or other documents and records. You will ensure all documents and records are prepared, verified and filed according to company and regulatory requirements.

You will ensure all administrative services are performed in accordance with business, process and customer expectations.

• Gains familiarity with standard vehicle operations support practices within a function or specialty area.
• With guidance, performs duties related to some or all of the following :
• Office support : answering the telephone, recording and forwarding messages, answering questions via email or intercom and entering data into the system
• Deliver and pick-up mail, documentation, registration, license plates etc.
• Assist with document scanning
• Examining documents (i.e. titles / registrations)for accuracy and completeness.
• Verify information (i.e. taxes and fees / vin information, lienholder information, mileage, etc.).
• Respond to customer, bank and other inquiries and concerns.
• Learn and adhere to all company and regulatory standards and policies.
• Assist with special projects as assigned.

MINIMUM QUALIFICATIONS :

• High School Diploma / GED
• Excellent interpersonal and customer service skills.
• Excellent team player but also able to work independently.
• Ability to learn different computer functions and programs, calculator and other office equipment
• Ability to maintain a professional and pleasant attitude under a variety of circumstances

PREFERRED QUALIFICATIONS :

• Prior titling experience is preferred
• Exceptional organizational skills, the ability to manage multiple tasks while meeting deadlines.

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position.

However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and / or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year.

Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells or simply uses cars.

Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox.

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation / wellness days, and / or PTO).

For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer All qualified applicants / employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.