Field Service - Customer Success
Automation & Robotics
This Jobot Job is hosted by : Albert Simons
Are you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume.
Salary : $75,000 - $80,000 per year
A bit about us :
As a premier provider of autonomous mobile robot (AMR) solutions, we stand at the forefront of innovation. Our company has pioneered the world’s first portable automated sortation system, a groundbreaking unit and parcel sortation solution patented for North America and Europe.
This cutting-edge robotic technology is reshaping supply chains globally, offering unprecedented flexibility and throughput.
In the era of burgeoning e-commerce, material handling systems must evolve to meet dynamic customer and business demands.
Leveraging our team's expertise and state-of-the-art equipment, we deliver intelligent solutions that enhance productivity, efficiency, and adaptability while reducing capital investment and operational costs.
By integrating best-in-class services and technologies, we offer a comprehensive end-to-end supply chain solution, empowering clients to elevate the customer experience and secure lasting success.
Why join us?
Do you want to work with one of the most innovative companies impacting the supply chain industry AND enjoy time at home w / family? We do too!
- flexible schedules
- Travel that is planned in advance!
- Meaningful Work!
- Competitive pay!
- Complete Benefits Package!
- Accelerated Career Growth!
- Fun Company Activities!
Job Details
In this role you will be responsible for lifecycle management for current robotics at customer sites. You will support the service and troubleshooting robotic systems.
As part of the service and installation team, you are one of the primary people representing our company to the customer.
Is your background a fit? Apply if you meet this criteria :
- 3+ years of experience in mechanical and / or electrical field installations
- knowledge of of network IT hardware installations, not limited to PC, servers, UPS scanners and other IT hardware related items
- mechanical aptitude or prior experience working with skilled trades.
- Strong customer service skills
- basic computer skills
- Positive attitude and first-class customer service
- Willingness to travel nationally (sometimes requiring overnight stays)
- 75% Travel
Preferred : AGV, AMR, or other robotics experience
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
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