Human Resources Manager - Dulles International Airport & Ronald Reagan Washington National Airport

Duties and Responsibilities :

• Drive and Support talent acquisition initiatives that contribute to sourcing, interviewing, and selecting individuals that help to build bench strength within the platform.
• Be a visible presence. Available to members of the management team, hourly associates, guests, and airport partners.
• Lead and guide the new hire and onboarding process.
• Assist in implementing the organization’s performance management process through coaching, educating, and providing feedback.
• Conduct regular audits of various processes to ensure efficiency and compliance (IE : employee files, training modules, etc.)
• Conduct effective, thorough, and objective investigations.
• Prepare counseling and follow-up with the delivery of documentation.
• Partner with the Regional Human Resource Manager on various human resource topics and duties.
• Ensure all compliance-based and brand-specific training is completed by the due date.
• Ensure performance goals and expectations for your team are met. Following up consistently and providing feedback on an ongoing basis.
• Ensure performance evaluations are delivered on a timely basis.
• Guide, train, and direct business partners and Associates on the execution of Human Resource policies and processes to ensure appropriate legal (EEO, ADA, FMLA, Workmen’s Compensation etc.) and corporate compliance.
• Complete personnel / payroll-related administrative duties, as assigned accurately, on time, and following company policies and procedures.
• Adhere to security and loss prevention procedures that are in place to protect associates, guests, and company assets.
• Ensure a safe working and guest environment to reduce the risk of injury and accidents. Complete accident reports promptly if a guest or associate is injured.
• Ensure compliance with operational standards, company policies, federal / state / local laws, and ordinances.
• Develop associate incentives and other rewards and recognition programs to enhance associate morale, promote employee engagement and maintain a positive associate culture.
• Act as an advocate for associates and maintain the company’s Open Door Policy.
• Act as a trusted resource to Managers and Associates on various human resource topics and guide associates to people, tools, and resources.
• Active participant and lead, driving associate engagement through a variety of methods, including the annual engagement survey.

o Participate and facilitate scheduled meetings to assess the team’s morale and work with Flagship General Manager / General Manager on necessary adjustments to action plans.

• Counsel associates on resources available to assist with wellness, leaves, and other company programs.
• Assist operations when needed.
• Other Duties as assigned.

Typical Knowledge and Skills :

• Knowledge of employment law (i.e. Wage and Hour, FLSA, ADA, FMLA, EEOC, etc.)
• Knowledge of local, state, and federal laws
• Ability to communicate at all levels of the organization.
• Strong organizational skills as they relate to investigations and documentation.
• Exceptional conflict management skills and commitment to confidentiality in all aspects of HR functions
• Effective training and facilitation skills for large and small groups
• Proficiency with MS Office (Word, Excel, Outlook, Access, PowerPoint) and HRIS system
• Strategic, analytical, detailed, energetic, and able to work in a fast-paced, team-oriented environment.
• Self-motivated and directed.
• Strong presentation skills

Position Qualifications :

• Legal Age : 18 Years
• Education or Equivalent Experience : 3 to 5 years of experience in Human Resources, preferably in the Food and Beverage or Retail environment.

o Bachelor’s degree with an emphasis in Human Resources is desirable. A combination of practical experience and education will be considered as an alternative.

• Supervisory / Managerial Experience : 2 or more years
• Schedule : May require some nights, weekends, and holidays and alternate shifts.

Bilingual English / Spanish a plus

Physical Demands :

• Must be able to sit, stand, and / or walk for extended periods of time.
• May require some lifting up to 10 lbs.

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