Shift Manager - Cage

Why Bally’s :

Bally’s Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally’s Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.

With 10,600 employees, the Company’s casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana.

Upon completion of the announced merger with The Queen Casino & Entertainment Inc. (“Queen”), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally’s jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally’s portfolio. Bally’s will also become the successor of Queen’s significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE : INLOT).

The Role :

As a Cage Shift Manager, you will manage all cage operations. In addition, you will ensure the team adheres to company and state policies and regulatory requirements.

Responsibilities :

• Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
• Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
• Establish, implement, and enforce policies and procedures in accordance with local, state, and federal regulatory requirements, Company initiatives, and organizational goals
• Maintain and enforce physical safeguards over all monies, forms, and records
• Manage redemption kiosk, table games, and electronic gaming device (EGD) drop and count process
• Manage count room operations by ensuring staff verifies calculations and reconciles summary reports
• Immediately document and report irregularities
• Coordinate functions in the main bank, cashier cage, and credit department
• Monitor activities that could affect the efficiency and effectiveness of all cage cashiering functions, including the internal control environment
• Direct and supervise the overall casino cage and credit operations and personnel
• Assist the Marketing in the development and execution of casino marketing programs to stimulate revenue growth while maintaining acceptable margin performance
• Select, train, and develop team members through education, training, coaching, and corrective action
• Authorizes lines of credit
• Ensure equipment and supplies are adequately maintained
• Perform duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program
• Collaborate with all operational casino areas to promote efficiency across the organization
• Perform other duties as assigned

Qualifications :

What’s in it for you :

Physical Demands & Work Environment :

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Let Bally’s Bet on You – We can’t wait to meet you!

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