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Account Manager - Field Operations

CCS Facility Services
Phoenix, AZ, United States
$65K-$75K a year
Full-time

Job Description : Account Manager Facility Services

Company : CCS Facility Services

Location : Phoenix, AZ

About CCS Facility Services :

CCS Facility Services is a leading provider of commercial facility services dedicated to delivering exceptional service to our clients.

We are currently seeking a dynamic and proactive Account Manager to join our Phoenix, AZ team.

Position Overview :

As an Account Manager, you will play a crucial role in ensuring the delivery of high-quality services to our existing customer base.

This management position requires a blend of customer service excellence, leadership, and effective communication skills.

Responsibilities :

  • Regularly visit customer sites to meet with clients, inspect service quality, and address any concerns or issues promptly.
  • Maintain and strengthen relationships with current clients to ensure satisfaction and loyalty.
  • Promote the company culture and values among field employees, providing guidance and leadership to ensure consistent service delivery.
  • Establish and maintain effective communication channels with both clients and employees, ensuring transparency and clarity in all interactions.
  • Coach, guide, and develop field personnel to enhance their skills and performance.

Job Setting :

The majority of your time will be spent at customer locations, with some time allocated to office-based tasks at the branch office.

Qualifications :

  • Excellent communication and interpersonal skills to effectively engage with clients and employees.
  • Strong problem-solving abilities to address issues promptly and proactively.
  • A passion for delivering exceptional customer service.
  • Proficiency in computer skills, particularly in Word and Excel.
  • Ability to multitask effectively in a fast-paced environment.
  • Bilingual proficiency in Spanish is preferred.

Compensation and Benefits :

  • Salary Range : $65,000-$75,000 depending on experience
  • Health insurance coverage
  • Company-provided vehicle for business travel
  • Paid Time Off (PTO)
  • Expense reimbursement for work-related costs
  • 401(k) retirement savings plan

Join our team at CCS Facility Services and become part of a company dedicated to excellence in commercial facility services.

Apply now to make a difference in our Arizona operations!

30+ days ago
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