Job Description
Job Description
Benefits :
- Flexible schedule
- Opportunity for advancement
- Training & development
About Us
Global Impact Group LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and ISO 9001 / ISO 17100 certified provider of interpretation and translation services. We deliver secure, high-quality language access in more than 80 languages for USCIS and other federal agencies.
We are seeking Serbo-Croatian Over-the-Phone Interpreters (OPI) to support our USCIS contract. Serbo-Croatian, covering Serbian, Croatian, Bosnian, and Montenegrin dialects, is a priority Balkan language group for asylum and immigration proceedings.
Responsibilities
Provide real-time Serbo-Croatian English telephonic interpretation for USCIS officers, applicants, and stakeholders.Interpret accurately, impartially, and confidentially in immigration, legal, and administrative settings.Adhere to USCIS / DHS interpreter standards and ethics.Manage both scheduled and urgent / surge assignments.Participate in training, compliance refreshers, and QA audits.Qualifications
Native or near-native fluency in Serbo-Croatian (Serbian, Croatian, Bosnian, or Montenegrin) and English.2+ years of professional interpreting experience (immigration, legal, government, or community preferred).Familiarity with interpreter ethics, confidentiality, and cultural awareness.Strong telephone communication skills and ability to remain accurate under pressure.Must be a U.S. Citizen or permanent resident eligible for Tier 3 / Tier 5 clearance.Compensation & Benefits
Competitive pay : $2530 / hour (rare-language premium for urgent / surge requests).Remote work with secure USCIS-approved systems.Paid training and professional development.Steady workflow under a federal contract.Advancement opportunities in quality assurance or linguist leadership.How to Apply
Submit :
Resume / CV highlighting Serbo-Croatian interpreting experience (specify dialects : Serbian, Croatian, Bosnian, Montenegrin).Certifications (court, ATA, community, or medical interpreting credentials preferred).Availability for full-time or contractor roles.Apply at : careers@globallanguagesystem.com
Subject line : Serbo-Croatian OPI Interpreter Application USCIS Contract
This is a remote position.