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Licensing Coordinator

Licensing Coordinator

Techgene SolutionsIndianapolis, IN, United States
1 day ago
Job type
  • Full-time
Job description

💼 Position : Licensing Renewal Coordinator

Location : Indianapolis, IN | Onsite

About the Role :

The Licensing Renewal Coordinator plays a key role in ensuring state compliance with laws, rules, and procedures governing the renewal and reinstatement of insurance licenses for producers (agents / brokers), consultants, and agencies. This role involves managing renewal applications, verifying eligibility, and supporting both internal and external stakeholders across the insurance industry.

Key Responsibilities :

  • Review and process license renewal and reinstatement applications for resident and non-resident producers, consultants, and agencies.
  • Evaluate background documents (civil, criminal, administrative) and determine eligibility per state regulations.
  • Collaborate with IDOI Enforcement Division , Vertafore / Sircon , NIPR , FINRA , and other state agencies to verify applicant records.
  • Utilize databases such as MyCase.in.gov , NIPR Attachments Warehouse , I-Site , Sircon for States , e-PAL , INBiz , and FINRA BrokerCheck .
  • Process reinstatement waiver forms and guide candidates through reinstatement and examination requirements.
  • Maintain and update licensing renewal and reinstatement web pages on in.gov / idoi .
  • Partner with system vendors to resolve issues, implement improvements, and ensure smooth operation of renewal systems.
  • Communicate with internal teams and external stakeholders regarding renewal / reinstatement policies and procedures.
  • Support the Education Coordinator in processing Continuing Education (CE) extension and exemption requests.

Qualifications :

  • 🎓 High School Diploma (Required)
  • 💬 2+ years of strong customer service experience in a professional environment (Required)
  • 💻 Proficiency with MS Office (Word, Excel, Teams) (Required)
  • ☎️ Call center experience (Highly Desired)
  • 🏦 Experience in LAH / P&C insurance industry – Life, Accident & Health; Property & Casualty (Highly Desired)
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    Licensing Coordinator • Indianapolis, IN, United States

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