General Manager - Graduate Berkeley
Description
Graduate Hotels® is seeking a General Manager to lead Graduate Berkeley and its brilliant team of hospitality enthusiasts.
Graduate Hotels creates authentic, spirited spaces that connect travelers, students and locals alike. Through thoughtfully curated design, creative F&B and community-focused events, we create hotels worthy of their communities.
We are a diverse team of experience makers and storytellers. As a Graduate Hotels team member, you are the local insider shaping guest experiences.
Our goal is to make every guest feel like a local even if it's their first time in town. In order to help you deliver on that goal, we encourage our team members to embody the same mindset as our guests through Graduate experiences and encouraged community exploration.
Graduate Hotels is proud to be Great Place to Work-Certified™, proving that our associates feel our commitment to cultivate a culture of inspirational and supportive leadership.
JOB DUTIES AND RESPONSIBILITIES
- Managing budgets and financial plans and controlling expenditure
- Maintaining statistical and financial records
- Setting and achieving sales and profit targets
- Recruiting, training, and monitoring staff
- Planning work schedules for individuals and teams
- Meeting and greeting customers
- Dealing with customer complaints and comments
- Addressing problems and troubleshooting
- Ensuring events and conferences run smoothly
- Supervising maintenance, supplies, renovations, and furnishings
- Dealing with contractors and suppliers
- Ensuring security is effective
- Carrying out inspections of property and services
- Ensuring compliance with licensing laws, health and safety, and other statutory regulations
- Act as a storyteller for our brand, our hotel, and it’s décor
- Work with colleagues to deliver inspirational service
EDUCATION AND EXPERIENCE
- Previous experience as General Manager or Assistant General Manager at a similar size and type of hotel
- Bachelor's Degree in Hospitality Management or Business preferred
KNOWLEDGE, SKILLS AND ABILITIES
- Ability to communicate effectively verbally and in writing
- Demonstrated ability to lead a team
- Excellent attention to detail
- Financial savvy
- Proficient in Microsoft Office products
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