IN-DCS-Vendor Support Admin.

Processing vendor forms and fielding phone inquiries.

This position processes vendor forms for DCS suppliers (i.e., foster parents, adoptive parents, relatives, contracted providers, non-contracted providers, day cares, stores, etc.) which allows them to be set-up to receive payment from DCS and to make any changes such as change in address, banking, etc.

This position also fields phone inquiries to DCS Payment Research Unit and Resource Unit for a variety of issues ranging from invoicing and payment issues to issues involving vendor form submission and processing.

Required / Desired Skills

Skill

Required / Desired

Amount

of Experience

High School Diploma

Required

Strong oral and written communication skills

Required

Years

Efficient and accurate data entry experience.

Required

Years

Prior experience working in a call center.

Desired

Prior experience processing W9 and direct deposit forms

Desired

Customer Service experience.

Desired

Proficient with Microsoft Outlook.

Desired

Prior experience working in an accounting support role.

Desired

Prior experience working with classified or sensitive information.

Desired

Questions

No.

Question

Question1

Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?

Question2

Please list candidate's email address.

Question3

Candidate must be paid BR for this position. The provider markup for this position is 19%. Do you accept this requirement?

Question4

This position is on-site, Monday thru Friday, 37.5 hours per week. Do you accept this requirement?

Question5

Work schedule : Monday to Friday, 8 : 00 AM to 4 : 30 PM, but times are somewhat flexible. Do you accept this requirement?

Question6

DCS positions require additional background screen checks in addition to a standard back ground check. You must also pass a fingerprint check, Child Protective Services History check. Onboarding may take additional time. Do you accept this requirement?

Question7

In State candidate's only. Please list city / state where candidate currently resides.