Yardi Implementation Specialist

SUMMARY

The Implementation Specialist role is an experienced team player who will be play a pivotal role in the implementation and ongoing support of Welltower’s Senior Housing Operating platform.

The ideal candidate will possess the ability to work cross-functionally internally and directly with Welltower’s operators.

This role requires the ability to travel weekly and to work within a high demand, performance driven environment that focuses on implementing solutions that are aligned with the company’s overall business strategy.

KEY RESPONSIBILITIES

• Develops and leverages relationships with internal and external stakeholders to meet strategic business objectives
• Provides support and executes implementation tasks related to onboarding Welltower’s operators on the Yardi platform
• Works directly with operators to gather comprehensive information needed to onboard senior housing communities onto Welltower’s operating platform
• Conducts thorough assessments to identify specific requirements and challenges related to each operator
• Provides training and support to on-site operator team members during the implementation, on process changes, system updates, and best practices to ensure a seamless transition
• Collaborates with internal support teams to resolve technical challenges
• Provides support related to workflow optimization and system upgrades
• Provides service consistent with Welltower’s core values

OTHER DUTIES

Please note this job description is not designed to provide a comprehensive listing of activities, duties, or responsibilities that are required of this role.

Duties, responsibilities, and activities may change at any time with or without notice.

TRAVEL

Weekly out-of-area and overnight travel should be expected as outlined in specific projects for which this role will engage.

MINIMUM REQUIREMENTS

Skills / Specialized Knowledge :

• Proven ability to manage portfolios of work
• Solid understanding of project management and agile practices
• Strong interpersonal, conflict management, and communications skills
• Effective documentation and reporting skills
• Proficiency in Microsoft Excel is a must
• Adaptability and resilience, with the ability to thrive in a fast-paced and dynamic environment

Experience :

• 3 years’ experience in business administration, real estate, finance, or technology desired
• Familiarity with the following Yardi products / modules : Voyager (Commercial, Residential, Senior Housing), Payscan, eProcurement, Vendor Café, Lease Manager, Collectors Workstation, Fixed Assets, Commercial Management, Investment Accounting, Job Cost, Facility Manager, RentCafé Suite, Construction Manager, Utility Manager and Pulse Insights, Deal Manager, Loan and Debt Manager, Forecast Manager, and Document Manager
• Proven experience in project management, implementation, or consulting roles, particularly in real estate or healthcare industry
• Technical Support experience a strong plus

Education :

• Bachelor’s degree in accounting, Business, Real Estate, Computer Science from an accredited institution or equivalent work experience
• Agile, Six Sigma, or PMP certification strongly preferred

Applicants must be able to pass a pre-employment drug screen.

WHAT WE OFFER

• Flexible schedule : Monday-Thursday in office, Friday’s optional to work remote
• Competitive Base Salary + Annual Bonus
• Generous Paid Time Off and Holidays
• Employer-matching 401(k) Program + Profit Sharing Program
• Student Debt Program we’ll contribute up to $10,000 towards your student loans!
• Tuition Assistance Program
• Employee Stock Purchase Program purchase shares at a 15% discount
• Comprehensive and progressive Medical / Dental / Vision options
• Summer Hours Program
• And much more!

ABOUT WELLTOWER

Welltower, an S&P 500 company headquartered in Toledo, Ohio, is driving the transformation of health care infrastructure.

The Company invests with leading seniors housing operators, post-acute providers and health systems to fund the real estate and infrastructure needed to scale innovative care delivery models and improve people's wellness and overall health care experience.

Welltower, a real estate investment trust ("REIT"), owns interests in properties concentrated in major, high-growth markets in the United States, Canada and the United Kingdom, consisting of seniors housing, post-acute communities and outpatient medical properties.

More information is available at

Welltower is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people.

EOE / AA. Minority / Female / Sexual Orientation / Gender Identity / Disability / Vet