Sales Trainer

Job Description

KEY RESPONSIBILITIES

The KCSC Sales Trainer will play a key role in the education, engagement, and production of our sales center Gear Advisors as they go through a structured training course over the first 8 weeks of their employment at the Kansas City Sales Center.

KCSC Sales Trainers will partner with store veterans, vendors, human resources, and sales leaders to deliver a training that prepares our Gear Advisors to accel in their jobs and will be tasked with the cultivation of the Gear Advisor culture at the Kansas City Sales Center.

These individuals will bring a passion for education, a knowledge of sales culture, and a drive for continual learning to push our organization forward.

Job Responsibilities :

• Delivery of an established KCSC training curriculum recurring every 8 weeks.
• Function as a solo practitioner of training curriculum
• Evaluate and provide feedback on sales calls for existing gear advisors, PSI Agents, and other related roles.
• Continually self-educate on new Guitar Center merchandise, sales techniques, and other related items.
• Provide continual feedback to KCSC leadership on curriculum updates and improvements.
• Partner with external vendors and other trainers to execute vendor visits seamlessly.
• Act as a liaison for the KCSC and other stakeholders in the Kansas City Distribution Center on related items.
• Provide weekly updates to KCSC leadership on progress of training cohorts.
• Manage and Supervise new Gear Advisor hires through their initial 8-week training period.
• Function as an independent on the ground sales trainer in the KCSC while not executing training cohorts.
• Partner with Human Resources on employee relations issues relating to Gear Advisor trainees.

Requirements

PROFESSIONAL EXPERIENCE & REQUIREMENTS :

• Bachelors degree preferred or relevant experience.
• Experience working in a remote / hybrid environment
• Strong oral and written communication skills.
• A high energy level and desire to significantly impact the business.
• Outstanding interpersonal skills.
• Strong attention to detail and organizational skills.
• Confidence, enthusiasm and a strong dedication to the job and company.
• Proven success in a customer-focused recruitment environment.
• Collaborative approach in communicating with internal team members.

About Guitar Center

The Guitar Center Company embodies the world of creativity and music by encouraging our teammates to find their own individual sound.

Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music.

We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.

The Guitar Center Company operates through several business divisions. Guitar Center is the world's largest retailer of guitars, amplifiers, drums, keyboards, recording, live sound, DJ, and lighting equipment, with more than 290 stores across the United States.

2014 marked the milestone 50th anniversary of the Guitar Center Company as the organization continues to help people make music from coast to coast.

E-Commerce brands Guitar Center, Musician's Friend and WWBW offer online sales of a broad selection of music Music & Arts division operates more than 220 stores specializing in band & orchestral instruments for sale and rental, serving teachers, band directors, college professors, and students since 1952.

AVDG and GCPro headline the enterprise audio-visual integration business, delivering a best-in-class commercial and residential customer experience.

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws.

All employment decisions are based on valid jobrelated requirements.

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