IT Assistant

Job Description

The Greer Group is recruiting several IT Assistants for our client in Raleigh.

This is a long-term temporary position through May 2026.

Hours are Monday-Friday, 8 : 30 AM -5 : 15 PM. Must be comfortable working evening and weekend hours during election season which can be a 50-60 hour work week!

• Install, configure and update election software on 300+ laptops.
• Test desktop printers and resupply with paper and toner.
• Test voting equipment and document results for official record.
• Troubleshoot computer hardware, software, and peripheral issues.
• Prepare peripherals for dispatch to voting locations (printers, barcode scanners, mice) including packing and custody control.
• Assist with setting up cabling and technical infrastructure at Early Voting Sites and BOE Training Rooms.
• Provide on-site technical support during election training and during Early Voting.
• Provide on-site and telephone technical support to voting locations during voting periods.
• Setup computer workstations for office staff.
• Periodically audit and inventory office tech supplies.
• Assist with basic software and programming related tasks.
• Process and resolve Helpdesk technical support tickets.
• Assist in reconciliation after each election.
• Must be available to work full days and must be able to work up to 50-60 hour work week (including weekends) during election season.

Job Requirements