Content Strategist Job at Surya Systems, Inc in New York

Overview

Direct message the job poster from Surya Systems, Inc

Location : New York, NY (Remote)

Duration : 8+ Months

Remote

Qualifications

Excellent writing, editing, and proofreading skills

Resourceful, adaptable and comfortable with ambiguity; you have worked in a fast-paced environment

7+ years of experience in multi faceted technical and instructional content writing / content strategy

Highly versed in adopting, developing and rolling out content style standards (e.g. Chicago Manual of Style) and information management strategies / taxonomies

Well versed working with various C / KM systems (Drupal, Confluence, ContentStack, Contentful, etc.) and experienced in setting up / administrating C / KM systems

In-depth knowledge of customer service and contact center operations, strong experience writing for customer support audiences

Proven ability to work in a multicultural, multilingual and global organization; highly familiar with the dynamics and culture of working in global teams

Strong project management and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously

Applied Content & Knowledge Management methodologies; holds Content / Knowledge Management certifications (KCS, UX, SEO) or acquired deep practical expertise related to these areas

Experience mentoring team members, distributing work and assuring its delivery, and sharing success amongst a global team

Seniorities

Mid-Senior level

Employment type

Contract

Job function

Information Technology

Industries

IT Services and IT Consulting and Software Development

End of description.

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