Accounts Payable / Expense Management Representative

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are.

Further, we are the spouses, children, siblings, friends, and neighbors of those that need care and we bring those experiences with us to work in serving our millions of policyholders each day.

We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed.

We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates.

We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism.

Our four values guide our strategy, our decisions, and our interactions :

• Make it human. We care about the people that make up our customers, colleagues, and communities.
• Make it about others. We do what’s best for our customers and collaborate to drive progress.
• Make it happen. We work with intention toward a common purpose and forge ways forward together.
• Make it better. We create fulfilling purpose-driven careers by learning from the world and each other.

POSITION TITLE

Accounts Payable / Expense Management Representative

POSITION LOCATION

Lynchburg, VA (hybrid)

Richmond, VA (hybrid)

YOUR ROLE

The Accounts Payable / Expense Management Representative reports to the Senior Manager, Expense Management and is responsible for processing Accounts Payable invoices as well as related functions such as discrepancy resolution and customer service.

Works independently, with team and with department management on special projects. Drives process improvements and assists with month-end close processes.

An excellent rewarding opportunity for a motivated, organized individual seeking an opportunity in a fast-paced work environment with a focus on process automation, utilizing key accounting systems.

We are currently seeking a talented candidate who is excited to part of a cohesive, knowledgeable team dedicated to continuous improvement and excellence.

What you will be doing

• Ensure that appropriate documentation is submitted for payment based on the Accounts Payable policy
• Ensure invoices are categorized and routed appropriately from receipt in the Genworth Invoices mailbox
• Validate data captured from invoices (OCR / ICR). Enter invoice and check requisition information into Oracle based on departmental volume and accuracy requirements
• Accurately review, code and process invoices ensuring proper approval in accordance with Genworth Approval Hierarchy
• Collaborate with Sourcing, requesters and suppliers to respond to customer inquiries, audit requests, reconcile supplier statements, research and correct discrepancies
• Meet turnaround times and other goals as stated by Accounts Payable leadership
• Respond to Accounts Payable related inquiries through the Accounts Payable research mailbox
• Adhere to standard operating procedures and internal controls
• Serve as the Subject Matter Expert (SME) within Accounts Payable team
• Document procedures as needed
• Reassess priorities to meet deadlines
• Assist with other projects as needed, including identifying and implementing process improvements
• Support the American Express corporate credit card program by executing temporary limit increases with approval and processing corporate credit card applications
• Support the associate exit process to ensure corporate cards are cancelled upon exit
• Support the T&E expense report audit as back up

What you bring

Required

• High School Diploma
• 2 years Accounts Payable experience
• Customer service experience
• Excellent communication (written and verbal), time management, organizational and interpersonal skills are essential
• Displays a high level of initiative, motivation and integrity
• Ability to work effectively in diverse work groups
• Proficient in Microsoft Office applications

Preferred

• Associate’s or Bachelor’s Degree
• Insurance product and process knowledge
• At least 5 years of Accounts Payable experience
• Knowledge of coding invoices and the General Ledger is preferred
• Background in Oracle and Kofax (KTM Validation and MarkView)
• Two or four-year college degree
• Proficiency in Excel

ADDITIONAL

• At this time, Genworth will not sponsor a new applicant for employment authorization for this position.
• No agencies please.

Employee Benefits & Well-Being

Genworth employees make a difference in people’s lives every day. We’re committed to making a difference in our employees’ lives.

• Competitive Compensation & Total Rewards Incentives
• Comprehensive Healthcare Coverage
• Multiple 401(k) Savings Plan Options
• Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
• Generous Paid Time Off Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
• Disability, Life, and Long Term Care Insurance
• Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
• Wellness support including gym membership reimbursement and Employee Assistance Program resources (work / life support, financial & legal management)
• Caregiver and Mental Health Support Services
16 days ago