Front Desk, Receptionist

Front Desk, Receptionist

at Sprout Mortgage East Meadow, New York Sprout Mortgage is hiring a Front Desk Receptionist for our Headquarters located on Long Island in East Meadow, New York! As a Receptionist, you will be the first point of contact for our company.

Our Receptionists duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business.

You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations.

Multitasking and are essential for this position. This role may require working in shifts, so flexibility is a plus.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person and office.
• Answer, screen and forward incoming phone calls.
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, and forms)
• Provide backup to Executive Assistant and Administrative Office Assistant as needed.
• Provide basic and accurate information in-person and via phone / email.
• Receive, sort and distribute daily mail / deliveries as well as preparing and managing outgoing mail.
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
• Order front office supplies and keep inventory of stock as well as keep updated records of office expenses.
• Update calendars and schedule meetings.
• Arrange travel and accommodations.
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.
• Receive Peapod and WB Mason Orders.
• Open and sort insurance PHL, Sprout or SLS and FedEx policies to appropriate source.
• Maintain kitchen supplies ensuring adequately stocked and replenish as needed.
• Stock Executive refrigerators as needed.
• Perform ad hoc administrative duties.

Experience

• Proven work experience as a Receptionist, Front Office Representative or similar role.
• Proficiency in Microsoft Office Suite.
• Hands-on experience with office equipment (e.g. Phone systems, fax machines and printers).
• Professional attitude and appearance.
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• High school degree; additional certification in Office Management is a plus.
• 1 or more years in financial services industry (mortgage experience is a plus).

LI-TF1

Sprout Mortgage LLC is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, race, color, religion, gender, sexual orientation, national origin, or their status as a protected veteran or an individual with disabilities.

Local applicants encouraged to apply. Employment contingent upon successful completion of background investigation. Smoke-free workplace.

Drug-free work environment.

Excellent benefits package including medical, dental, vision and 401(k). All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search.

LENDER NMLS ID : 1844521

Education : PhD / JD

PhD / JD

Master's Degree

Bachelor's Degree

Associate's Degree

Trade or Technical School

Some College

High School Diploma / GED

Some High School

Compensation :

• I hereby certify that the information given by me is true in all respects.
• I understand employment with Sprout Mortgage is also contingent on my providing sufficient documentation necessary to establish my identity and eligibility to work in the United States.
• I certify that, if employed, my employment with Sprout Mortgage will not conflict with, or result in the violation of, breach of, or default under, any contract, agreement, or understanding that I am a party to or am bound by.
• I understand that an offer of employment is conditioned upon complying with Sprout Mortgages requirements including, but not limited to, signing a separate disclosure and consent form before any background investigation in compliance with federal, state, and local laws.
• I certify that all of the above information is true and complete, and I understand that any falsification or omission of information made by me may disqualify me from further consideration for employment or, if hired, may result in termination at any time during the period of my employment regardless of the amount of time that has passed.
• MY E-SIGNATURE MEANS THAT I HAVE READ AND AGREE WITH THE ABOVE STATEMENTS.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary .

Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Sprout Mortgages Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Gender Gender Gender

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If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.

As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA.

Classification of protected categories is as follows :

A "disabled veteran" is one of the following : a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs;

or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.

S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran Status Veteran Status Veteran Status

Form CC-305

OMB Control Number 1250-0005

Expires 05 / 31 / 2023

Voluntary Self-Identification of Disability

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities.

We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities.

To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and