Graphic Designer - Employee Experience

As an EX Creative Graphic Designer within our Communication & Engagement Solutions Community, you will help our clients with communication and engagement strategies, HR and reward communication / digital solutions, and help to build and drive our visual creative presence and digital strategy in the market.

You will be an advisor in our North America Creative Media Group (CMG) our client-facing design and consulting agency and a creative force in our Employee Experience business.

Key Attributes

• Navigator. Helps assess complex client needs to shape and deliver meaningful, relevant and actionable solutions that span across WTW capabilities and services.
• Influencer. Uses highly effective communication skills and experiences to build trust and influence decisions that are critical to achieving the desired outcomes for the business and client alike.
• Relationship builder. Easily builds rapport with others, quickly establishing a strong sense of confidence and trust.
• Human centric contributor. Applies a deep passion for and understanding of human behavior to everything we do, including designing and delivering client solutions.
• Knowledge pursuer. Brings a thirst for learning, willingness and confidence to step out of the comfort zone to take on new opportunities and gain and grow from new experiences.
• Calm maker. Guides others through difficult situations and projects with an ability to be unflappable in the face of adversity.
• Excellence seeker. Brings a we versus I mentality without ego or agenda and demonstrates a deep commitment and accountability to doing what it takes to get the work done with the high quality our clients expect and in a way that adheres to our company values of client focus, teamwork, respect, excellence and integrity.
• Dedicated collaborator. Sees potential and unique strengths of each team member. Values development of people through collaborating, providing two-way feedback creating energy and cultivating a safe environment for colleagues to share, create, learn, develop and thrive.

Employee Experience (EX) is the sum of all the touchpoints and moments that matter between employees and their employers.

It sits at the heart of delivering superior customer experience and is key to our clients’ success. WTW is the leader in Employee Experience (EX).

We have the unique ability to use insights to drive impact. That means we ground everything we do in a deep understanding of what people care about what makes them tick, what’s inhibiting change, what really matters.

And we use that to fuel their EX, shaping high-value, high-impact people solutions and delivering them in a way that sparks behavior change and drives business results.

Our people come from diverse backgrounds and bring a range of skills and capabilities we’re insights masters, change catalysts, storytellers, culture shapers, org strategists, digital champions and more.

Our EX advisors know the power of bringing these capabilities and our offerings together to help deliver high-impact solutions for our clients’ most complex challenges.

Together, we’re all about powering ambitions of our colleagues, our clients and their people.

The Role :

• Use design-thinking methodologies and creative strategy to solve complex client problems, working alongside our Employee Experience consulting advisors
• Offer proven experience working across a broad spectrum of media print, video, digital, social and more and inspires team members to adopt new ways of thinking, pushing boundaries be bold
• Demonstrate relevant working experience and familiarity with industry software and how to maximize creative team(s) capabilities utilizing these tools to deliver best in class solutions
• Connect strategic and business goals and vision to the creative and vice versa
• Show an appetite to stay current with trends and influence solutions based on what is most effective right now. Be two steps ahead of everyone!
• Demonstrate experience working with corporate brands, brand systems and internal client branding teams. Speak the client’s brand language to articulate and sell the design concept
• Know that what you bring isn’t just pretty design, but it’s an understanding that your work is translating a message and meaning that is equally as impactful as the content the design supports
• Demonstrate your knowledge of strong design principles by showing restraint, while flexing your creative muscle and delivering fresh experiences that make an impact and change behavior
• Work side-by-side with writers and communication experts to bring experiences to life in an integrated and harmonious way
• Represent WTWs Creative Media Group internally / externally will help propel us forward / upward
• Lead and manage large, complex client projects from strategy and concept development through production and deployment for a broad range of HR programs (.

employee experience, Total Rewards, organization transformation, the future of work, AI, wellbeing and culture) working closely with other designers and digital programmers globally (across North America, Great Britain and Manila)