Bounty Unit Processing Clerk

Job Title

The City of New York's Office of Administrative Trials and Hearings (OATH) is a fast-paced tribunal that conducts administrative hearings for a wide range of City agencies, boards and commissions. OATH's Clerk's Office seeks to hire two (2) Bounty Unit Clerks to work under the direction of the PPU Manager and the Bounty Unit Supervisor. As a Community Coordinator, the Bounty Unit Processing Clerk will have significant contact with the public. This individual will serve as the primary liaison between OATH and the public, including complainants, citizen petitioners and others. Such interactions will include, but are not limited to, assisting with Bounty Processing inquiries from the public that come to the Clerk's Office by phone or email, and following up with such members of the public directly. Specific responsibilities will include, but are not limited to, the following :

• Review, confirm & authorize bounty payments and ensure all documentation is complete and accurate.
• Prepare monthly reports and ensure tracking logs are maintained.
• Ensure all functions within the unit are completed within the prescribed time frames and documentation is scanned and filed.
• Research and respond to inquiries and chargebacks in a timely manner and ensure credits for summonses are reversed.
• Assist with training staff and implementing Bounty Processing policies and procedures.
• Make decisions regarding Bounty Processing eligibility.
• Respond to public inquiries and requests via telephone or email.

Minimum Qualifications

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or 2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or 3. Education and / or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Preferred Skills

Excellent writing, interpersonal, communication, customer service and presentation skills. Ability to work independently and within groups. Strong computer skills including experience with Word, Access, Outlook and Excel. History of volunteerism, such as service in the AmeriCorps or Peace Corps is viewed favorably.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at studentaid.gov / pslf .

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.