Auto Express Service Advisors

1301 N Elston Ave., Chicago, IL 60642

Automotive Express Service Advisor

Dealership Experience Preferred

$55,000+ Performance Based Income!

Salary + Commission! Excellent Benefits!

McGrath Acura of Downtown Chicago is a great place to have a rewarding career! Our high-volume service department is seeking Express Service Advisors, with excellent customer service skills, to guide customers through the auto repair and maintenance process, advise them on service options and costs, offer special promotions, schedule service, greet customers, answer questions, follow vehicle from service bay entry to completion, ensure customers are satisfied, and more. Enjoy working in our state-of-the-art and climate-controlled facility.

We appreciate our employees and invest in their success! Apply now and drive your career forward with this great opportunity! Upload your resume and complete the assessment for priority consideration.

Responsibilities - Express Service Advisor :

• Guide customers through the auto repair and maintenance process, advise on service options and costs, schedule service, greet customers, answer questions, offer special promotions, follow vehicle from service bay entry to completion, ensure customers are satisfied, and more.
• Communicate the customers requirements to the technical team
• Keep customers informed of the progress of their vehicle
• Ensure work is completed to the customers satisfaction
• Manage any customer complaints or issues
• Maintain a high level of product knowledge

Requirements - Express Service Advisor

Full-time Benefits :